What are the responsibilities and job description for the Front Desk Medical Receptionist position at CROSS COUNTY MEDICAL CARE?
About the Role:
Cross County Medical Care is looking for a friendly and organized Front Desk Medical Receptionist to be the welcoming face of our practice in Elmont, NY. This is a fantastic opportunity to join a dedicated healthcare team where your communication skills and attention to detail will make a real difference in the patient experience every single day.
Responsibilities:
- Greet and check in patients in a warm, professional manner at the front desk
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records and demographic information in the EMR system
- Answer and route incoming phone calls, respond to patient inquiries promptly
- Coordinate referrals, authorizations, and communication between patients and clinical staff
- Ensure front desk area is organized, stocked, and HIPAA-compliant at all times
Requirements:
- 1 year of experience in a medical front desk or healthcare administrative role preferred
- Familiarity with EMR/EHR systems and medical scheduling software
- Knowledge of medical insurance verification and co-pay collection processes
- Strong interpersonal and customer service skills with a patient-first attitude
- Excellent organizational skills and ability to multitask in a fast-paced environment
- Understanding of HIPAA regulations and patient confidentiality requirements
- High school diploma or equivalent required; medical administrative certification a plus
About Us:
Cross County Medical Care is a trusted healthcare provider serving the Elmont, NY community with compassionate, high-quality medical services. Our patients rely on us for personalized care, and our staff takes pride in creating a welcoming and efficient environment at every visit. We foster a supportive team culture where every employee plays a vital role in delivering an exceptional patient experience.
Salary : $17 - $18