What are the responsibilities and job description for the Oracle C2M Training Developer position at Critical River, Inc.?
Job Details
Job Title: Oracle C2M Training Developer
Duration: 12 Months
Location: Philadelphia, PA (Hybrid)
Job description:
- Proficiency in Oracle C2M, Customer Care & Billing (CC&B), and Meter Data Management (MDM).
- Experience in training design, adult learning methodologies, and technical documentation.
- Strong understanding of utility industry processes, smart metering, and customer engagement.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to troubleshoot C2M system issues and guide users effectively.
- conduct training programs on Oracle C2M functionalities, including Customer Care, Billing, Meter Data Management (MDM),
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