Business Operations Manager

THE ROLE

We are a fast-growing construction and electrical manufacturing company running on EOS. We need someone who can run the back of the house like a business — not manage it like an inbox. If you prove you can operate at that level, the path toward a COO seat is real. It will not be handed to you. It will be earned.

Compensation: $85,000 – $105,000 Profit Sharing 3% 401k PTO 8 Holidays

BUSINESS OPERATIONS

• Own the internal systems, vendor relationships, contracts, and administrative infrastructure that keep the business running — things get handled before anyone has to ask
• Manage COI tracking, contract administration, and subcontractor compliance — every deadline met, every document current
• Serve as the internal liaison to our bookkeeper and CFO — chase down what they need and make sure it gets there clean and on time
• Identify operational gaps before leadership does — and bring solutions, not just observations

HUMAN RESOURCES

• Own onboarding end to end — from offer acceptance through day 90; paperwork, orientation, benefits enrollment, and follow-through
• Maintain employee files, PTO tracking, benefits administration, and employment law compliance across Wisconsin and Minnesota
• Support recruiting logistics — background checks, offer letters, confidentiality agreements, and interview coordination
• Maintain the employee handbook and keep it current — not a document that sits in a drawer

EOS & SYSTEMS

• Own the company scorecard — metrics collected, accurate, and in front of leadership before every L10
• Maintain rocks tracking, issues lists, and meeting documentation within the EOS framework
• Identify when new tools or systems are needed — spot the gap, find the solution, and drive the implementation

WHAT WE ARE LOOKING FOR

• 5 years in a business operations, office management, or HR generalist role — small company experience ($5M–25M) strongly preferred
• You think like an operator — when something is broken you fix it; when something is inefficient you improve it; when something is missing you build it
• High conscientiousness — deadlines do not slip, compliance does not lapse, details do not fall through the cracks
• Technologically capable — you learn new software quickly and when something is not working you know who to call
• Familiar with EOS or Traction — not required, but a meaningful advantage
• Ambitious but grounded — you want to grow into more responsibility and you understand it is earned, not given
• Discreet — you handle sensitive employee, financial, and strategic information every day and it stays with you

THE PATH FORWARD

This role touches every part of the business — operations, HR, finance, systems, and leadership rhythm. The person who masters this seat and proves they can run the business will have a clear path toward a COO role as we scale. That conversation will happen when it is earned. We are direct about that because we respect the people we hire.