GSOC Analyst (Menlo Park, CA)

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at https://www.crisis24.com/careers

Summary

The GSOC Analyst must be detail oriented, have a strong aptitude in communication and analytical thinking when responding to events, as well as having a team first mentality. Daily responsibilities will focus on the monitoring of global events, camera and alarm monitoring, internal and external communications, and responding to alerts from a variety of security systems and tools. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience.

Essential Functions

• Provide emergency and non-emergency security system monitoring, security dispatch, and emergency notification services.
• Write security incident investigation reports to provide situational awareness and communicate risks to management.
• Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood.
• Assist in planning and execution of risk assessment projects.
• Contribute to procedures and processes to standardize and enhance risk management.
• Work closely with various onsite, offsite, internal, and external security teams.
• Process and maintain a wide variety of files, logs, reports, and forms.
• Prepare written reports of incidents in the proper format, grammar, and spelling.
• Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.
• This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice.
  
  

Required And Preferred Experience And Qualifications

Bachelor’s degree in a related field is strongly preferred. Either bachelor's degree or equivalent military or work experience is acceptable.

• Have an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security.
• Must be well-versed in current technologies and open-source search methodologies.
• Experience working on a remote based team.
• Must be willing to sign an NDA and maintain strict confidentiality.
• Must be able to communicate effectively, both verbally and in writing.
• Must be a competent user of Microsoft Suite and Google Suite.
• Ability to maintain a professional demeanor during stressful situations.
• Must be able to quickly adapt and excel in dynamic situations.
• Demonstrated organizational and time management skills.
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
• Ability to attend training events that fall outside normal work hours.
• Ability to work 8 to 12-hour shifts both days and nights.
  
  

Work Environment & Physical/Mental Demands

• With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include
• Must undergo and meet company standards for background and reference checks, and drug tests if required
• Exposure to sensitive and confidential information
• Regular computer usage
• Ability to handle multiple tasks concurrently
• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment
• Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling
• Must be flexible with the ability to work evenings, odd hours, and weekends with little notice
• Frequent sitting and/or standing
  
  

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.