What are the responsibilities and job description for the Emergency Response Team Agent position at Crisis24?
About Crisis24
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.
At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
Who You Are
The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional, customer service, strong verbal communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in a team environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is mandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these.
The Emergency Response Team Agent will work 12 hour shifts at the desired location on a rotational schedule. This is a M-F detail and no weekends are required.
Responsibilities & Expectations
The Emergency Response Team Agent Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.
The following are basic functions and responsibilities of this role:
- Ensure the overall safety and security of protectees/corporate employees and location.
- Monitoring security systems and technology tools for various properties to include alarms and cameras.
- Access control for visitors, employees, and vendors.
- Opportunities for travel/special assignments.
- Effectively build relationship and communicate with key staff and employee stakeholders.
- Maintain discretion and confidentiality.
- Ability to work irregular or extended hours including 12 hour daily shifts.
- Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
- Detect and report suspicious activity and security vulnerabilities.
- Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Minimum Requirements
- Required – Possess a valid and current Guard Card and Exposed Firearm Permit
- Required - CCW or LEOSA/HR218
- 5 years in Executive Protection, ERT, or PSD
- Prior Law Enforcement or Military in the following fields - Special Operations or Combat Arms
- Demonstrate fundamental EP core skills, to include covert coverage, advance documentation and planning, vulnerability assessments, close protection, and safe driving
- CPR certification
- Prior training in incident response, emergency medicine, etc.
- Participation in random drug screenings.
- Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
- Pass pre-employment background investigation.
- Possess a high school diploma, GED, or equivalent.
- Possess a valid and current driver license
- Possess a valid U.S Passport
- Must be able to obtain a state guard card and firearms license
- Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries).
Benefits
- Medical, Dental, Vision, and Life Insurance
- Competitive 401k with employer match
- Employee Assistance Program (EAP)
- Paid time off (PTO)
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Salary : $50 - $60