Business Optimization Analyst

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

What We Are Looking For

Join a dynamic and forward-thinking organization as a Business Optimization Analyst. This high-impact role offers the opportunity to work closely with executive leadership on strategic initiatives that shape the future of the company. You'll leverage cutting-edge AI tools, drive process improvements, and gain exposure to cross-functional projects that span the entire organization. This position requires a bachelor’s degree (MBA preferred), at least two years of relevant experience, proficiency in AI platforms, Microsoft Office, Power BI, and Salesforce CRM, along with strong communication, organizational skills, and the ability to manage multiple projects with discretion and confidentiality. This is an excellent opportunity for a motivated professional seeking meaningful growth, this position provides a clear path for advancement in a fast-paced, innovative environment. 

What You Will Work On

• Conduct data analysis to support strategic decision-making and organizational improvement. 

• Leverage AI tools to enhance efficiency and educate executive team members. 

• Design and implement reporting and analytics solutions, with a focus on data visualization. 

• Use tools like Power BI to create intuitive dashboards that highlight key business insights. 

• Identify and resolve process inefficiencies in collaboration with business and operations leaders. 

• Track and report on progress, risks, and deliverables for key initiatives. 

• Prepare executive-level materials including agendas, presentations, and background documents. 

• Support CEO Review meetings through material preparation, logistics coordination, and stakeholder engagement. 

• Facilitate meetings and communicate findings and recommendations effectively. 

• Manage administrative functions to ensure smooth operations within the President’s Office. 

• Maintain confidentiality and professionalism in handling sensitive information. 

• Provide after-hours support for urgent or time-sensitive matters as needed. 

What You Will Bring

• Bachelor’s degree in Business Administration, Finance, or a related field (MBA preferred). 

• 2 years of experience in a business analyst or similar role, with a strong emphasis on stakeholder engagement and relationship management 

• Advanced proficiency in AI platforms and Microsoft Office (Word, Excel, Outlook, Teams). 

• Strong skills in data visualization and reporting tools, especially Power BI. 

• Excellent written and verbal communication skills. 

• Exceptional attention to detail, organizational skills, and discretion. 

• Ability to manage multiple projects and adapt to changing priorities. 

• Familiarity with Salesforce CRM and related tools. 
• Self-starter with the ability to work independently and collaboratively. 

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.