What are the responsibilities and job description for the Senior Case Advocate - Manhattan Office position at Crisis Center, Inc.?
Position: Senior Case Advocate/ MHK
Responsible to: Director of Programs
Position Summary: This is a supervisory position that provides direct services to victims and survivors of domestic violence and sexual assault; and oversees, coordinates, and manages the provision of direct services by other advocates at The Crisis Center, Inc.’s Manhattan Office. This position works with community partners to ensure information about services is readily available to victims, including providing public awareness and presentations. This position is responsible for working with systems and community partners and maintaining those relationships in Riley County so victims and survivors are best served.
Specific Duties:
- Oversee the day-to-day direct services at the Manhattan Office.
- Supervise, train, and coordinate other advocates based at the Manhattan Office.
- Provide advocacy services for Riley County, including but not limited to: crisis intervention, personal advocacy, support groups, medical advocacy, court advocacy, law enforcement advocacy, supportive counseling, information and referrals, and transportation.
- Share responsibility of “Senior Support on Consult” after business hours.
- Develop and maintain relationships and points of contact with referral sources in Riley County.
- Work with other systems in various communities in Riley County, including the courts, law enforcement, and other social service providers, to increase victim safety and access to resources.
- Effectively communicate, coordinate, and collaborate in a timely manner with advocates to ensure victims are best served.
- Create a culture of empowerment and trauma-informed service delivery.
- Participate in organizational meetings and other functions, as needed.
- Assist with outreach efforts and community education to ensure information is readily available and accessible to victims.
- Participate in professional development opportunities pertinent to the position.
- Assist with other duties as assigned.
Requirements: Baccalaureate degree in related field or equivalent, plus two years’ experience working with victims and/or in social services and/or in client service delivery required; two years’ supervision experience; ability to relate to diverse individuals and groups in a non-judgmental manner; ability to work with people from underserved or traditionally underserved communities; ability to handle and manage stress; ability to handle emergency or crisis situations; ability to maintain strict confidentiality; ability to be flexible; ability to work independently and as a team; ability to motivate others, direct others’ work, and provide feedback on performance; bilingual in English/Spanish preferred. Each staff member of The Crisis Center, Inc. must have reliable transportation, a valid driver’s license and insurance at all times, and be capable of lifting and carrying 30 pounds. Must be able to pass criminal and child abuse background check.
Benefits: Paid Vacation and Sick Leave; Paid Holidays; Health, Dental and Vision Insurances with optional Cancer and Hospital Indemnity plans; Life Insurance; Employee Assistance Program (EAP); Healthcare FSA, Dependent Care FSA and Limited Purpose FSA; 401(k) Retirement with Employer Match
Employment Status: Employment Status: Full-time; Salaried; Exempt
Location: Manhattan Office
To Apply: Submit a cover letter, resume, and 3 professional references (at least one must be from a prior supervisor) to admin@thecrisiscenterinc.org with the Subject "Senior Case Advocate/ MHK" or by mail to P.O. Box 1526, Manhattan, KS 66505. Failure to submit the required documents will result in the application being screened out. Application review will begin on May 18, 2026.
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $55,000 - $70,000