What are the responsibilities and job description for the Capital Regions Best - Customer Service Specialist position at Crisafulli Bros. Plumbing & Heating Contractors?
Now Hiring 📍 Albany, NY | Full-Time
Join our award-winning team at Crisafulli Bros. Home Services, proudly voted Best of the Capital Region for 19 straight years! We’re growing and looking for an experienced Customer Success Representative to deliver top-tier Red Carpet Customer Service & Solutions
Ready to join a company that puts people first?
📞 Call or Text Julia Today: 518-949-1248
- Deliver professional, timely service following Red Carpet standards
- Answer incoming calls and extend outbound calls
- Understand what the customer needs are and how to properly address the situation
- Strong problem-solving, communication, and customer service skills
- Attention to detail and a self-starter
- Strong computer and phone skills
What We Offer:
- Competitive pay
- Comprehensive benefits: health, dental, vision, disability
- Paid holidays and vacation
- 401(k) with company match
- Career growth and professional training (Nexstar Network in-house facility)
About Us:
Crisafulli Bros. is a third-generation, family-owned company serving the Capital Region with expert plumbing, heating, cooling, and electrical services. We're proud to be a Top Workplace, known for our supportive culture and commitment to delivering Red Carpet Customer Service & Solutions
Salary : $39,520 - $50,000