What are the responsibilities and job description for the Regional Coffee House Manager position at Crimson Cup Coffee & Tea?
Location: Columbus, Ohio (regional travel required)
About Crimson Cup
Crimson Cup Coffee is a growing specialty coffee and beverage company dedicated to delivering exceptional quality, meaningful customer experiences, and a culture rooted in care-for our people, our customers, and our craft. We believe in continuous improvement, hands-on leadership, and empowering intrapreneurs to take ownership, create value, and drive results. Our coffee houses are community hubs, and our leaders play a critical role in shaping experiences that reflect our values and passion for specialty coffee.
The Person
Intrapreneurial Mindset
The Regional Coffee House Manager is responsible for the overall performance, operations, and growth of a group of Crimson Cup coffee houses within an assigned region. This leader recruits, develops, and supports coffee house managers and teams while ensuring an exceptional, consistent WOW customer experience at every location.
This role blends hands-on operational leadership with financial accountability, people development, and innovation. The Regional Coffee House Manager is deeply knowledgeable about specialty coffee, industry trends, and Crimson Cup systems, and leads by example-working alongside teams in the coffee houses as needed. Flexibility, ownership, and an all-hands-on-deck mindset are essential.
Qualifications
About Crimson Cup
Crimson Cup Coffee is a growing specialty coffee and beverage company dedicated to delivering exceptional quality, meaningful customer experiences, and a culture rooted in care-for our people, our customers, and our craft. We believe in continuous improvement, hands-on leadership, and empowering intrapreneurs to take ownership, create value, and drive results. Our coffee houses are community hubs, and our leaders play a critical role in shaping experiences that reflect our values and passion for specialty coffee.
The Person
Intrapreneurial Mindset
- Learns by doing and thrives in fluid, unstructured environments
- Relationship-focused with high emotional intelligence
- Results-driven with a strong ownership attitude
- Curious, coachable, and committed to continuous learning
- Values accountability, alignment, and contribution
- Opportunity to make a lasting, visible impact
- Accelerated responsibility beyond traditional corporate roles
- Ability to see, touch, and feel the results of your work
- Close partnership with leadership in a growing, values-driven company
- Manage yourself and manage up
- Take initiative-don't wait to be told what to do
- Create value and focus on results
- Stay fully engaged, aligned, and accountable
- Learn from challenges and continuously improve
The Regional Coffee House Manager is responsible for the overall performance, operations, and growth of a group of Crimson Cup coffee houses within an assigned region. This leader recruits, develops, and supports coffee house managers and teams while ensuring an exceptional, consistent WOW customer experience at every location.
This role blends hands-on operational leadership with financial accountability, people development, and innovation. The Regional Coffee House Manager is deeply knowledgeable about specialty coffee, industry trends, and Crimson Cup systems, and leads by example-working alongside teams in the coffee houses as needed. Flexibility, ownership, and an all-hands-on-deck mindset are essential.
Qualifications
- 7 years of management experience in the food and/or beverage industry
- Passion for specialty coffee
- Strong leadership and people development skills
- Self-motivated, independent, and achievement-oriented
- Excellent verbal and written communication skills
- Strong math, accounting, and computer proficiency
- College degree preferred
- Ability to travel regularly within Ohio
- Successful completion of pre-employment drug test and background check