What are the responsibilities and job description for the Retail Sales Associate position at Cricket Wireless Authorized Dealer?
We are seeking a dynamic Customer Service/Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and driving sales to meet company goals.
Hourly pay with the ability to earn commission based on metrics. Unlimited earning potential depending on performance. Raises yearly. Monthly bonuses and bi-weekly commission if goals are met. This is a FT float position, I need someone who can travel between our Mt. Sterling and Winchester stores and has open availability to work open or close shifts (9:45-8:15 Monday-Friday, 9:45-6:15 on Saturdays, 11:45-5:15 on Sunday). 32-38 hours a week, five days a week, weekends required.
Duties:
- Greet and assist customers in a friendly and professional manner
- Provide product information, pricing, and availability to customers
- Process sales transactions accurately and efficiently
- Handle customer inquiries, issues, and complaints with patience and empathy
- Maintain a clean and organized work environment
- Meet or exceed sales targets through upselling and cross-selling techniques
- Collaborate with team members to ensure customer satisfaction
Qualifications:
- Must have a vehicle on site (most days).
- Previous experience in customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic understanding of retail math is a plus
- Proficiency in using POS systems and other sales tools
Benefits:
- Competitive pay based on experience
- Opportunities for career growth and advancement within the company
- Training provided to enhance customer service and sales skills
If you are passionate about delivering excellent customer service, driving sales, and working in a collaborative team environment, we encourage you to apply.
Job Type: Part-time
Pay: From $11.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $11