What are the responsibilities and job description for the Senior Human Resources Manager position at CRH?
Job Description
The Senior Human Resources Manager is a strategic and hands-on HR partner responsible for all aspects of the employee lifecycle at the location, including staffing, employee/labor relations, policy and compliance, and — where applicable — employee housing support. This role uses strong business acumen to partner confidently with the on-site management team on HR strategy, workforce planning, and general operations.
The Senior HR Manager is responsible for delivering an exceptional level of service through influence, sound judgment, and effective prioritization, while ensuring all employees are treated fairly and consistently in accordance with federal and state employment law, and that all employees receive training required by corporate, state, and federal guidelines.
Job Responsibilities
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Lead and develop a team of HR professionals supporting the site
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Lead positive employee relations efforts across the location
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Drive talent management practices on-site, including goal planning, performance reviews, year-end merit planning, coaching, counseling, and succession planning
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Conduct annual review of compensation plans for hourly employees
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Lead internal and external recruitment strategy for the site
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Ensure compliance with corporate and federal/state HR-related regulations and requirements
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Communicate benefits, policy, and other HR-related changes to employees
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Train and coach management/supervisory staff on interviewing, hiring, performance reviews, counseling, diversity, discipline, and regulatory compliance
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Participate with the broader HR team on corporate-level projects and initiatives
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Track and report required HR metrics (e.g., diversity, local labor market data, turnover)
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Maintain accurate and compliant electronic and paper employee records
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Participate in site-level objective setting
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Lead resolution of employee relations issues and conduct workplace investigations as needed
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Participate in safety and environmental initiatives as required
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Represent the company at job fairs and campus recruiting events, including local culinary schools
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Oversee the onboarding experience, with a focus on building a strong hospitality culture
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Develop and implement programs to reduce turnover
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Partner regularly with the General Manager & VP to address HR priorities and issues at the site
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Oversee tracking of training records and hourly employee paperwork; maintain audit-ready employee files
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Support employee housing operations as applicable, including coordinating housing policies, occupancy/eligibility administration, resolving housing-related employee concerns, and ensuring compliance with applicable housing regulations
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Other duties as assigned
Qualifications
- Bachelor's degree in Business Administration, Human Resources, or a related field preferred or equivalent experience
- 5 years of experience in a Human Resources Generalist role
- PHR/SPHR certification required
- Demonstrated experience in employment and recruiting functions
- Experience supporting employee housing programs a plus
- Proficiency in Microsoft Office applications preferred
- Strong multi-tasking ability, with excellent oral, written, and interpersonal communication skills
- Ability to interact effectively with employees at all levels of the organization
- Willingness to work event-based hours, including evenings and/or weekends
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.