What are the responsibilities and job description for the Oracle ICM Systems Analyst position at CRG Search?
Summary
A leading, multi-billion-dollar public company in the industrial sector is seeking an Oracle Incentive Compensation (ICM) Developer to support a major enterprise-wide incentive compensation transformation initiative.
This individual will play a key role in the implementation, configuration, and ongoing administration of a new Oracle ICM platform. Working closely with business analysts, compensation leaders, and IT partners, this person will help translate complex commission plans into scalable system solutions, validate commission calculations, troubleshoot issues, and support the long-term evolution of the organization’s incentive compensation programs.
This is an excellent opportunity to join a highly visible team during a significant systems modernization effort and become a key contributor in shaping the future state of a critical business function.
Location: Charlotte, NC area (Fort Mill, SC)
Compensation: $115K – $120K base 5% bonus (flexible for top candidates)
Responsibilities
- Configure, develop, and maintain Oracle Incentive Compensation Management (ICM) solutions to support commission and incentive compensation programs.
- Translate business requirements and commission plan designs into scalable system configurations.
- Support implementation efforts, including testing, validation, and deployment of new compensation plans.
- Validate data integrations, commission calculations, and payout results to ensure data integrity and accuracy.
- Troubleshoot system issues, identify root causes, and implement sustainable solutions.
- Partner with business analysts, compensation teams, and IT stakeholders to support enhancements and ongoing system improvements.
- Participate in user acceptance testing (UAT), quality assurance activities, and change management processes.
- Develop and maintain system documentation, configuration standards, and support procedures.
- Assist with ongoing administration, enhancements, and optimization of the Oracle ICM platform.
- Support reporting, data reconciliation, and audit compliance activities related to compensation programs.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, Finance, or a related field, or equivalent work experience
- 1–3 years of experience configuring or supporting incentive compensation management systems
- Experience with Oracle ICM strongly preferred; experience with Varicent, SAP Commissions (Callidus), Xactly, Motivator, or similar platforms will also be considered
- Understanding of commission plans, incentive compensation structures, and calculation methodologies
- Experience translating business requirements into technical solutions and system configurations
- Strong analytical and problem-solving skills with the ability to troubleshoot complex system and data issues
- Experience validating calculations, data integrations, and reporting outputs
- Strong SQL, reporting, Excel, or data analysis skills preferred
- Experience working with HR, Finance, Sales Operations, Compensation, or IT stakeholders
- Excellent communication skills with the ability to work effectively across technical and non-technical teams
- Ability to manage multiple priorities in a fast-paced, project-driven environment
- Experience supporting enterprise software implementations or system enhancements preferred
Benefits
- Health, Dental and Vision plans – multiple options, including HSA and FSA
- PTO: 12–25 vacation days depending on tenure, 5 sick days, 6 holidays, 2 half-day holidays, 2 floating holidays, 1 inclusion day, 1 volunteer day
- 401(k) with 50% match up to 6%
- Tuition reimbursement
- Company-paid Calm app membership for mental wellness
Category Code: JN008
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