What are the responsibilities and job description for the Program Assistant position at CRF Behavioral Healthcare?
Hours: 40 hours per week; Monday - Friday, 8:30 am to 5:00 pm
As a Program Assistant, you will:
- Provide office-based program assistance to clients, natural supports, and other providers to support the day-to-day operations of the team.
- Serve as a liaison between clients and staff, such as attending to the needs of office walk-ins and calls from clients/natural supports.
- Assist clients with basic case management needs and linkage to resources as needed.
- Assist with administrative tasks of intake specialists as needed, such as calling prospective clients to inform them of services.
- Provide crisis screening as needed and indicated at the program, in order to ensure the safety of clients, other members, and staff.
- Support clients and team members with miscellaneous needs so that the ACT team members can maximize their time in the field providing direct services to clients.
- Bill and document in the electronic health record for any services meeting criteria for billing or that have clinical significance.
CRF inspires and mentors the next generation of behavioral health professionals!
Our Intensive Mobile Psychosocial Assertive Community Treatment (IMPACT, Downtown IMPACT, Mission Valley IMPACT, Senior IMPACT, and South Bay IMPACT) programs provide intensive, community-based case management services for homeless adults throughout San Diego County. We deliver fully-integrated services to clients diagnosed with a serious mental illness, as well as individuals with co-occurring, mental health, and substance disorders.
Our program utilizes the evidence-based practice of Assertive Community Treatment (ACT) to support our clients in the higher level of community care and to assist them in reaching their goals and living a life that is not dominated by mental illness. Our team is a model of care, providing treatment, rehabilitation, and case management supports.
CRF staff members work together to meet the needs of San Diego Countys residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!
If you need assistance completing the application, please send an email to CRFCareers@comresearch.org
We are an Equal Opportunity Employer
Education: High School diploma/GED required. Bachelor's degree strongly preferred.
Additional Qualifications and Skills
- Minimum of one year of social services experience or equivalent training
- Proficiency in MS Office applications, specifically Word and Excel
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Ability to thrive in a fast-paced environment is essential
- This program is housed in a two-story building that does have an elevator; however, ability to navigate stairs may be required.
- Ability to pass criminal/background clearance
Provide office-based program assistance available to facilitate the day’s operations in a supportive manner for the team, clients, natural supports and other ancillary service providers (i.e. landlords, social security, etc). Serves as a liaison between clients and staff, such as attending to the needs of office walk-ins and calls from clients/natural supports. The position will provide direct support to clients who walk into or call the office for non-therapeutic needs, such as linkage to resources or providing tangible goods, so that direct service staff can focus their time on providing billable therapeutic services to clients.