What are the responsibilities and job description for the SAP Master Data Support Analyst position at Crew?
Duration: FTE
Location: MN-Saint Paul, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew business analysis associates help determine business and technology needs, design solutions, improve processes, and represent stakeholders in project efforts.
Responsibilities
At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans With Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.
Location: MN-Saint Paul, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew business analysis associates help determine business and technology needs, design solutions, improve processes, and represent stakeholders in project efforts.
Responsibilities
- SAP Master Data Management
- Create and update Raw Material (ROH) records within SAP
- Support material setup activities related to rebranding initiatives
- Review material requests for completeness and accuracy
- Ensure data is entered and maintained in accordance with established business rules and governance standards
- Assist with mass updates, data cleanup, and data validation activities
- Request and Ticket Management
- Receive, prioritize, and process incoming master data requests
- Track requests through completion and provide timely updates to stakeholders
- Follow up with requestors to obtain missing information and resolve issues
- Partner with cross-functional teams to drive tickets to closure
- Escalate issues when necessary to prevent delays to business operations
- Process Documentation and Continuous Improvement
- Maintain and improve existing documentation as processes evolve
- Identify opportunities to streamline master data workflows and improve efficiency
- Support knowledge transfer and training activities for internal stakeholders
- Metrics and Reporting
- Track operational metrics including request volume, backlog, turnaround time, and completion rates
- Develop reports and dashboards to monitor team performance and workload trends
- Identify recurring issues and recommend process improvements based on data analysis
- Experience working with SAP, ERP systems, master data, data management, or similar business processes
- Strong attention to detail and commitment to data accuracy
- Excellent organizational and follow-up skills
- Ability to manage multiple requests simultaneously
- Strong written and verbal communication skills
- Experience creating or maintaining process documentation
- Take ownership of requests from intake through completion
- Demonstrate strong customer service and stakeholder management skills
- Comfortable working with limited documentation and helping define new processes
- Maintain a high level of accuracy when entering and validating data
- Proactively identify opportunities to improve processes and reduce rework
- Effectively balance transactional work with documentation and continuous improvement efforts
- Experience working with SAP S4 HANA Material Master data
- Experience supporting product lifecycle management, or supply chain operations
- Experience with ticket management systems
- Advanced Microsoft Excel skills
- Experience creating metrics reports or dashboards
- Experience working in a regulated manufacturing environment
At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans With Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.
Salary : $62,000 - $85,000