Catering Manager

Location: Hilton Head Island, SC, 29928

Our beautiful 513 room beachfront resort is looking for a dynamic Catering Sales Manager to join our team at the Hilton Beachfront Resort & Spa. We have over 46,000 square feet of total event space.

Purpose

Solicit, book, plan and coordinate local catering/wedding market while maximizing the banquet space to meet/exceed sales goals as well as detail corporate meetings/functions.

Qualifications

• Minimum of 2-3 years hotel sales/catering experience
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed
• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others
• Strong customer service, communication, presentation, and selling/closing skills
• Highly developed customer service skills with strong attention to detail
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook (Delphi skills are a plus)
• Must be able to work a flexible schedule including nights, weekends and holidays

Responsibilities

• Responsible for booking assigned markets with the emphasis on catering business
• Merchandise function space skillfully to maximize revenue potential for the hotel, while ensuring the customer has the best possible meeting experience
• Solicitation of direct selling in the local Catering/Wedding market
• Merchandise function space and attain maximum average rate and room rental wherever appropriate
• Be knowledgeable about all hotel capabilities, facilities and amenities, as well as local businesses and attractions
• Deliver proposals and contracts within 24 hours of request
• Conduct site tours and communicate thoroughly any site tour needs to other departments
• Communicate function arrangements to all responsible hotel departments
• Communicate with clients prior to conventions to initiate, negotiate, and close contracts for all catered functions
• Maintain client contact and effective communication to ensure repeat bookings
• Promote a high-quality company image by demonstrating professionalism to both clients and colleagues
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings

Please send your resume with salary history to: stuart.davis@hilton.com. No phone calls please.