What are the responsibilities and job description for the Business Development Coordinator for Service position at Crestview Cadillac Inc?
We're currently looking for a highly motivated individual with exceptional customer service skills and a eye for details. This individual must have phone and computer skills and a winning attitude.
Benefits:
Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Training
Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Set appointments and schedule times
Loan vehicles to service customers
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Benefits:
Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Training
Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Set appointments and schedule times
Loan vehicles to service customers
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills