What are the responsibilities and job description for the Housekeeping Assistant Manager position at Crescent Hotels & Resorts?
Job Details
Housekeeping Assistant Manager
Horseshoe Bay Resort | Lake LBJ – Texas Hill Country
Why Horseshoe Bay Resort
At Horseshoe Bay Resort, we offer more than a job—we offer the opportunity to build a career in one of the most unique resort environments in Texas. Located on 17,000 acres along Lake LBJ, our property combines luxury, hospitality, and outdoor lifestyle in a setting just outside Austin.
From championship golf to lakeside experiences, this is where hospitality meets destination living.
The Opportunity
The Assistant Executive Housekeeper is a hands-on leadership role responsible for upholding exceptional cleanliness, organization, and guest-experience standards across the resort.
This position works side-by-side with the housekeeping team, ensuring daily operations run efficiently while delivering a consistently high-quality product across guest rooms, public areas, and specialty accommodations.
What You Will Do
- Lead and support day-to-day housekeeping operations
- Ensure all guest and public spaces meet brand and resort standards
- Assist in scheduling and managing daily staffing needs
- Conduct inspections, including VIP and specialty rooms
- Monitor daily reports and respond to operational demands
- Train, coach, and develop the housekeeping team members
- Maintain inventory levels for supplies, linens, and amenities
- Enforce grooming, uniform, and service standards
- Step into operational tasks when needed to support the team
- Assist with administrative responsibilities, including payroll, reporting, and documentation
What We’re Looking For
- Experience in housekeeping or hospitality operations, preferably in a resort setting
- Strong leadership and organizational skills
- Ability to balance hands-on work with operational oversight
- Commitment to quality, consistency, and guest satisfaction
- Strong communication and team collaboration skills
- Flexibility to work varying schedules, including weekends and holidays
What Sets This Role Apart
- True leadership role with direct operational impact
- High-visibility position within a luxury resort environment
- Opportunity to develop and lead a large, dynamic team
- Direct involvement in maintaining Forbes-level service standards
Benefits & Perks
Full-Time Team Members
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Paid time off and holidays
- Short- and long-term disability coverage
- Critical illness and accident insurance
- Associate Relief Fund
Additional Benefits
- Weekly meal subsidies
- Resort discounts (retail, dining, and select amenities)
- Access to golf and resort privileges (based on availability)
- Discounts at Crescent Hotels & Resorts nationwide
Culture & Growth
We are committed to creating an environment where team members can grow and succeed. Through development programs like our Manager in Training (MIT) program, ongoing training, and internal advancement opportunities, we invest in long-term career progression.
Our commitment to every team member is to allow them to contribute and succeed.
Work Environment
This role is active and fast-paced. Candidates should be comfortable:
- Performing physical tasks and standing for extended periods
- Lifting to 25 pounds
- Working in a dynamic, team-oriented environment
Our Commitment
We expect all team members to:
- Maintain a professional appearance and conduct
- Adhere to safety, operational, and company standards
- Support a clean, safe, and respectful workplace
- Collaborate effectively across departments
Build Your Career in a Destination Environment
At Horseshoe Bay Resort, you’re not just joining a team—you’re joining a destination. Whether your path leads to senior leadership or broader opportunities within Crescent Hotels & Resorts, we provide the platform to grow.