What are the responsibilities and job description for the Café Food & Beverage Manager position at Crescendo Coffee & More?
Job Summary
Crescendo Coffee & More is seeking an experienced, organized, and customer-focused Café Food & Beverage Manager to oversee daily food and beverage operations and support a high standard of quality and service. The ideal candidate will lead café team members, coordinate food and beverage service, monitor product quality, manage supplies, and maintain a clean, efficient, and welcoming environment.
Key Responsibilities
- Oversee daily café food and beverage operations.
- Lead, supervise, and support baristas, food-service staff, and café team members.
- Coordinate food and beverage preparation and service to maintain efficient workflow.
- Monitor beverage and food quality, presentation, portioning, and order accuracy.
- Ensure customers receive friendly, professional, and timely service.
- Assist customers with menu questions, food selections, and beverage choices.
- Monitor POS transactions and support proper cash-handling procedures.
- Train, coach, and support employees on food, beverage, and customer-service standards.
- Assist with staff scheduling, shift coverage, and daily task assignments.
- Monitor coffee, beverages, food ingredients, packaging, and other operating supplies.
- Assist with inventory counts, ordering, receiving, and proper storage.
- Maintain clean, organized, and sanitary café, kitchen, bar, and service areas.
- Ensure food-service and beverage equipment is properly cleaned and maintained.
- Address customer concerns professionally and communicate operational issues to management.
- Support efficient service during high-volume periods.
- Follow food safety, sanitation, workplace safety, and company procedures.
- Assist with opening, closing, cleaning, and other routine café management duties.
Qualifications
- Previous café, restaurant, food-service, hospitality, or beverage management experience preferred.
- Experience supervising and supporting food and beverage service teams.
- Knowledge of café operations, beverage preparation, and basic food-service procedures.
- Strong leadership, communication, and interpersonal skills.
- Excellent organization and time-management abilities.
- Strong customer-service and problem-solving skills.
- Familiarity with POS systems, inventory procedures, and cash handling.
- Knowledge of food-safety and sanitation practices.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to train, coach, and motivate team members.
- Strong attention to food quality, beverage consistency, cleanliness, and presentation.
- Reliable, professional, and team-oriented work ethic.
- Comfortable standing and working for extended periods.
- Flexible availability, including mornings, evenings, weekends, and holidays as needed.
About the Company
Crescendo Coffee & More is a café and food-service business focused on quality coffee, beverages, food options, and attentive customer service. The company emphasizes hospitality, product consistency, efficient operations, teamwork, cleanliness, and a welcoming experience for every customer.
Pay: $19.00 - $24.00 per year
Work Location: In person
Salary : $19 - $24