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Document Retention Specialist

CREDIT UNION 1
Lombard, IL Full Time
POSTED ON 12/25/2025
AVAILABLE BEFORE 2/25/2026

 

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2024

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fourth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off.

Join the Credit Union 1 Team

If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.

Top reasons to begin a career at Credit Union 1:

  • Get paid for NOT working 14 holidays each year!
  • Paid Time Off (PTO) begins accruing day one of employment
  • Tuition reimbursement for approved courses (after 1 year)
  • Free Employee Assistance Program (EAP)
  • Livongo Diabetes Management Program
  • Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
  • Excellent benefits packages including:
    • Medical PPO insurance
    • High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
    • Dental & vision insurance (employee dental coverage 100% company paid)
    • Life, AD&D, short and long-term disability insurance (100% company paid)
    • 401(k) retirement and profit-sharing plan
    • Paid Family Medical Leave (When FMLA Eligible)
  • Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.
  • Exclusive interest rate reduction for qualifying loan products.

The Job at a Glance

The Document Retention Specialist is a contributory role within the Account Operations Department. This role requires the individual to have a keen eye for detail and strong organizational skills to manage the document retention program. The Document Retention Specialist shall adhere to company policies and procedures and ensures compliance with applicable laws and regulations.

A Typical Day

  1. Maintain organized storage closets and ensure accurate labeling, logical placement, neat arrangement, and cleanliness.
  2. Maintain change control validations systems as outlined in the imaging system’s procedures, including issuing, tracking, transcribing, editing, and distribution (both hard copy and electronic copy) of completed revisions.
  3. On and off boarding of users in the imaging system
  4. Document turnover and chain of custody.
  5. Reporting to management and advising on processes for improvement
  6. Scan and/or upload documentation into database ensuring appropriate indexing, naming, readability, and policy retention standards are met.
  7. Shred/Destroy records in accordance with the retention policy destruction procedures.
  8. Perform quality reviews of scans and uploads.
  9. Collaborates with leadership, team, and other departments to complete high priority projects to manage data flow and deadlines.
  10. Adapt to changing work requirements and environment as needed.
  11. Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.

What We Look For

  • High school degree or equivalent required
  • Minimum 1 year of related banking or credit union experience required.
  • Strong organizational and time management skills
  • Ability to work independently, as well as collaboratively.
  • Willingness to learn and develop both this position and self.
  • Some decisioning making is required.  
  • Able to work irregular or extended hours including weekends as needed.
  • Must be familiar with various file formats such as tiff, PDF, txt, and JPEG.
  • Ability to maintain, clean and calibrate hardware such as a Canon Scanner

Location: 450 E. 22nd Street, Lombard, IL

Salary : $17 - $20

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