What are the responsibilities and job description for the Manager, Product Analytics position at Credit Karma?
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
We are seeking a strategic, results-driven Product Analytics Manager to join our Banking Analytics team, supporting our checking and savings account products.
What you’ll do:
In this role, you will lead a team to create data-driven business recommendations that drive key product and marketing decisions. You’ll collaborate across product, marketing, and banking operations functions to launch innovative and competitive personal banking features.
The ideal candidate has experience working on consumer banking, lending, and/or neobanking products, and will be able to:
- Lead and develop a high-performing team focused on measurement, insights, and strategic recommendations
- Partner with business leaders to shape go-to-market and growth strategies based on actionable insights
- Partner with engineering and business intelligence to ensure proper tracking instrumentation of new products and tests
- Develop learning agendas and test plans to support agile, data-driven decision-making
- Drive exploratory analysis to generate hypotheses, identify gaps, and size opportunities for new features
- Champion data-informed storytelling—helping leaders interpret complex results into compelling narratives that influence business strategy
- Mentor and coach team members on strategic thinking, communication, technical skillset, and stakeholder partnership
What we are looking for:
- Experience working on consumer facing financial products, such as checking, savings, and/or investment accounts
- Bachelor’s or Master’s degree in Business, Economics, Statistics or related field
- 7 years in product/marketing analytics, with experience managing junior team members
- Strong ability to translate analytical findings into strategic recommendations and persuasive storytelling
- Excellent stakeholder management and communication skills, with a track record of influencing senior leaders
- Strong technical skillset including SQL, A/B testing, and statistical analysis
What we would like to see:
- Comfortable navigating ambiguity and driving clarity in fast-paced, cross-functional environments
- Ability to draw on experience to identify where data can have the most impact and clearly communicate findings and recommendations to partner teams
- Ability to turn ambiguous questions and problems into clear deliverables and insights
- Ability to balance strategic thinking with hands-on execution
- Ability to make tradeoffs between speed and accuracy wisely
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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