Commercial Lines Accoun t Coordinator (P&C Insurance)

Title: Commercial Lines Accoun t Coordinator (P&C Insurance) Location: Overland Park, KS Job Description: JOB SUMMARY The Commercial Lines Account Coordinator supports Account Managers and Producers by processing insurance documents, certificates, and policy-related transactions while assisting with a variety of tasks. This role plays a key part in ensuring accurate, timely service and delivering an exceptional experience for clients and carrier partners. We do not accept resume submissions from third-party recruiters or staffing agencies. Please contact our recruiting team directly. JOB DUTIES: • Navigates to various company websites to obtain, process and distribute insurance policies, endorsements, audits, cancellation notices and reinstatement notices. • Forwards policies to our third-party vendor for Quality Control. • Follow up on policy documents with companies to ensure timely processing. • Assists in processing certificate requests and verify policy compliance by researching current documents independently. Work with Account Managers to indicate non-compliance issues and offer resolution options to the insured as needed. • Assists Account Managers when needed by performing various tasks such as web-based marketing, checking large vehicle or equipment schedules for accuracy, generating proposal templates, pulling loss runs, etc. REQUIRED EXPERIENCE/QUALIFICATIONS: • Strong communication skills, both oral and written. • Good listening skills and attention to detail are critical. • Ability to manage multiple tasks concurrently and prioritize workload appropriately. • Strong relationship-building skills with Producers, companies, co-workers. • Able to be a team player and adapt to a fast-moving, changing work environment with a positive attitude • Ability to navigate company websites to obtain documents. • Knowledge of agency management systems and Microsoft Office. • Willingness to take on new tasks as needed. PREFERRED EXPERIENCE/QUALIFICATIONS: • Minimum of 3 years insurance experience. • Property and Casualty Insurance Agents License in Kansas or Missouri. • Knowledge of commercial insurance products and usages. • Knowledge of AMS360 TECHNICAL SKILLS: • Microsoft Office – specifically Excel, Word • Ability to navigate the Internet