Creative Operations Project Manager (Onsite)

Position Overview

Creative Dynamic is seeking a highly organized, proactive Project Manager to oversee

the project lifecycle for creative, production, and post-production work across the

company. This role will be responsible for managing project scope, schedules,

milestones, deliverables, dependencies, stakeholder communication, and follow-through

across internal teams and client-facing work.

The ideal candidate understands project management fundamentals and can bring

structure to a fast-moving creative environment without slowing down the work. This

person should be comfortable maintaining project plans, tracking risks and open issues,

facilitating meetings, documenting action items, managing cross-functional

communication, and ensuring project information remains accurate in company

systems.

Key Responsibilities

Project Tracking & Workflow Management

● Manage project timelines, project plans, task lists, milestones, dependencies,

and deliverables across active creative, production, and post-production projects.

● Track project status, open issues, blockers, risks, dependencies, and next steps

to ensure work continues moving forward.

● Maintain clear visibility into priorities, deadlines, project scope, ownership, and

cross-functional responsibilities.

● Support resource planning and workflow coordination by helping track team

capacity, project assignments, and upcoming deadlines.

● Maintain accurate project information in BigTime as the working source of truth.

Meetings, Notes & Follow-Up

● Facilitate and attend internal project meetings, capturing clear, actionable notes,

decisions, risks, open issues, and next steps.

● Translate meetings, client feedback, and internal conversations into documented

action items, deadlines, owners, dependencies, and follow-ups.

● Maintain accountability by following up with team members on assigned tasks,

upcoming deadlines, and unresolved blockers.

● Proactively escalate delays, risks, scope changes, unclear ownership, or

resource constraints before they impact project timelines or deliverables.

Cross-Functional & Client Coordination

● Drive cross-functional alignment across creative, post-production, production,

finance, leadership, and client-facing teams to ensure project scope, priorities,

timelines, and deliverables remain clear and actionable.

● Serve as the central coordination point for assigned projects, ensuring

stakeholders have accurate information, decisions are documented,

dependencies are visible, and follow-ups are tracked through completion.

● Lead project status communication by preparing updates for internal

stakeholders and communicating directly with clients regarding timelines,

deliverables, approvals, outstanding needs, and project risks.

● Manage client-facing follow-up with professionalism and clarity, ensuring external

communication is accurate, timely, and aligned with internal leadership direction.

● Help standardize cross-functional project communication, status reporting,

documentation, and handoff processes as the company continues to grow.

Systems & Process Support

● Maintain accurate project data, timelines, milestones, deliverables, resource

assignments, and status updates in BigTime.

● Help establish BigTime as the company’s working source of truth for project

tracking, resource planning, time tracking, and workflow visibility.

● Evaluate current project management workflows and identify gaps in process,

communication, documentation, accountability, and system usage.

● Recommend and support process improvements that strengthen project intake,

planning, status reporting, handoffs, change management, and project closeout.

● Partner with leadership and department leads to refine workflows as the

company scales and project volume increases.

Required Qualifications

● 3 years of project management, operations, production coordination,

post-production coordination, or creative operations experience.

● Strong understanding of project management fundamentals, including scope,

schedule, milestones, deliverables, dependencies, risks, issues, and stakeholder

communication.

● Experience maintaining project plans, tracking action items, managing timelines,

and coordinating cross-functional teams.

● Familiarity with project management methodologies, tools, and documentation

practices.

Preferred Qualifications

● Experience in creative, media, production, post-production, agency, or

entertainment environments.

● Familiarity with post-production workflows, creative review processes, or

production timelines.

● Experience with BigTime, Smartsheet, Excel, or similar project/workflow systems.

● Experience supporting cross-functional teams.

● PMP, CAPM, Scrum, or other project management training/certification is a plus.

Success in This Role Looks Like

● Project information is accurate, organized, and easy to find.

● BigTime is consistently used as the working source of truth.

● Meeting notes and action items are clear and timely.

● Deadlines, blockers, and ownership are visible before they become problems.

● Team members know what is expected of them and when.

● Leadership has better visibility into project status and resource needs.

● Creative teams feel supported, not micromanaged.

Compensation Package

● Salary range: $75,000–$90,000 annually, depending on experience.

● Potential flexibility to compensate over $90,000 for a candidate with extensive project management

experience in creative, production, post-production, or agency environments.

● Health insurance benefits.

● SIMPLE IRA with company match.

● Paid vacation, sick time, and company holidays.

● Opportunity to help shape and improve project management systems during a

period of company growth.

Work Location

This is a full-time in-office role based in the Naperville, IL area.