Senior Conversational UX Designer

Our retail client is looking for a Senior Conversational UX Designer to join their team on a 3-month contract with a high likelihood of extension. This position is 40 hours a week and fully remote. You must work 9-6pm CST. 

You will be responsible for crafting intuitive, human-centered conversational experiences across virtual assistants, chatbots, and multimodal interfaces. You will partner closely with product, engineering, and business stakeholders to design, test, and refine experiences that meet user needs and business goals. You'll leverage journey maps, flows, sample dialogs, prototypes, and tuning methodologies to deliver high quality interactions across channels. 

Duties of the Senior Conversational UX Designer: 
Partner with product teams, engineers, and stakeholders to understand requirements and constraints Lead design workshops and alignment sessions to shape conversational strategies 
Build thoughtful, user-centric conversational flows for voice and chat experiences 
Produce user flows, wireframes, prototypes, and detailed UI specifications using Figma 
Assess and tune customer journeys and conversational flows for clarity, consistency, and effectiveness
Measure design solutions using qualitative and quantitative insights 
Create recording scripts, maintain prompt catalogues, and ensure persona adherence 
Validate that applications function as designed through structured testing 
Demonstrate and teach HCD methods to uncover patterns and opportunities 
Maintain strong knowledge of conversational AI, VUI patterns, and multimodal interaction design 

Requirements of the Senior Conversational UX Designer: 
Bachelors degree in Computer Science, Engineering, HCI, Linguistics, Cognitive Science, Graphic Design, Digital Communications, or related field 
Portfolio of work examples
A minimum of 1 year of conversational design experience 
A minimum of 5 years working in UX Design, etc 
Experience with speech recognition, ASR, NLU, VUI, and multimodal interfaces 
Deep understanding of VUI design patterns and enterprise scale conversational systems 
Experience designing voice personas informed by research, demographics, and brand guidelines 
Experience designing with Microsoft Copilot tools and workflows 
Proficiency in Figma for wireframes, flows, and prototypes 
Ability to independently lead proposal discussions, alignment workshops, and design reviews 
Strong understanding of the Software Development Life Cycle (SDLC) is highly preferred 
Omnichannel experience is nice to have
 

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To
asegedi@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS29-1987628 -- in the email subject line for your application to be considered.
April Segedi - Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 05/21/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

This job was posted on 05/21/2026 and is open for 60 days

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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