Creative Operations Specialist

Our beauty client is looking for a Creative Operations Specialist to work a 6-month, 40 hrs/week assignment. Candidates must be able to work onsite in Bolingbrook, IL in a hybrid capacity (exact onsite days TBD, role is 40 hrs/week). 

The Creative Operations Specialist - Media Creative plays a critical role in supporting the day-to-day operational excellence of the Media Creative team. This role partners closely with the Creative Operations Manager to ensure creative projects are efficiently briefed, planned, tracked, and delivered on time across paid and retail media channels.

This individual is highly organized, detail-oriented, and collaborative - serving as a key connector between Creative, Sales, Account Management, Production, and external partners. The Specialist helps translate business needs into clear, actionable workflows, supports intake and briefing processes, manages timelines and tracking, and ensures consistent communication throughout the creative lifecycle.

By maintaining strong operational rigor and proactive communication, the Creative Operations Specialist enables the creative team to focus on producing high-quality, brand-forward creative that drives performance and delivers value.

Principal Duties and Responsibilities (Essential Functions)

• Support end-to-end creative operations across Media Creative projects, including intake, briefing, timelines, resourcing support, and delivery tracking
• Assist with the creative intake and briefing process by gathering required information, reviewing submissions for completeness, and flagging gaps or risks to the Creative Operations Manager
• Build, maintain, and update project timelines, status documents, and tracking reports to ensure milestones are clearly defined and met
• Orchestrate day-to-day project activities, ensuring tasks move efficiently through each stage of the workflow

Workflow, Communication and Coordination

• Coordinate communication between internal Creative teams, cross-functional partners, and external resources to support a smooth process
• Organize, schedule, and support internal status meetings, standups, and reviews; capture notes, action items, and follow-ups
• Communicate creative best practices, requirements, and guidelines to partners as directed
• Escalate potential risks, timeline challenges, or resourcing conflicts early to the Creative Operations Manager

Tools, Systems and Reporting

• Maintain accurate project tracking within creative operations tools such as Workfront, Monday.com, and Microsoft Office
• Support ongoing improvements to workflows, templates, and standard operating procedures in partnership with Creative Operations leadership
• Assist with organizing and maintaining creative documentation, process resources, and partner-facing materials

Collaboration and Team Support

• Partner closely with Creative, Production, and Design teams to ensure projects are properly scoped and supported
• Work with Strategy, Sales, and Account Management teams to support partnerships through coordination of materials, timelines, and expectations
• Contribute to a positive, collaborative, and solution-oriented team environment

Job Requirements

• Bachelor degree in Marketing, Design, Project Management, Business, or a related field, or equivalent experience
• 2-4 years of experience in creative operations, project management, trafficking, or creative services
• Experience working with creative, design, or marketing teams; agency or retail media experience is a plus
• Familiarity with digital creative development across channels such as social, video, onsite, and offsite media preferred
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Clear written and verbal communication skills with a collaborative mindset
• Proficiency in project management and collaboration tools such as Workfront, Monday.com, Figma, and Microsoft Office
• Detail-oriented, proactive problem solver who remains calm and organized in a fast-paced environment
• Passion for creative excellence, operational rigor, and supporting high-performing creative teams

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To
bcarter@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : WC3-1987898 -- in the email subject line for your application to be considered.
Billy Carter - Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 05/26/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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