What are the responsibilities and job description for the Office Coordinator position at Creating New Solutions LLC?
Office Coordinator — Job Posting
Location: Hillsborough County, Florida — Creating New Solutions LLC
Creating New Solutions LLC is hiring an Office Coordinator to support our supported living and disability services team. This is a hybrid administrative and management role, ideal for someone organized, people-oriented, and comfortable juggling recruiting, compliance, and staff oversight.
Responsibilities
- Recruiting and screening applicants, posting job ads, and conducting interviews
- Onboarding new hires into iConnect and maintaining staff books and training records
- Reviewing staff case notes weekly for compliance
- Coordinating with waiver support coordinators and families to manage and close cases
- Handling incident reporting within required timeframes
- Supporting monthly and quarterly documentation
- Occasionally covering shifts when positions are temporarily unfilled
- Emailing the Suncoast region list weekly for new cases
- Creating a notebook for every case
- Helping identify live-in houses and group homes
- Creating offer letters for new hires
- Adding new staff to iConnect within 2 weeks of their start date, including calling iConnect when needed
- Creating onboarding books for new staff and keeping current staff books up to date
- Setting up trainings for new staff, keeping current staff trainings up to date, and tracking expiration dates in the training spreadsheet
- Training staff on how to properly write and submit notes
- Submitting new hire payroll information to Paychex
- Emailing staff monthly notes to coordinators, and sending staff notes and documents to coordinators, iConnect, doctors, and APD as needed
- Building and maintaining the staff schedule for office and upper management
- Checking with individuals' families to confirm satisfaction with services
- Making office supply runs as needed
- Supporting overall company structure and organization
Requirements
- Experience in disability services, healthcare, or social services preferred
- Prior supervisory or staff management experience
- Familiarity with systems like iConnect or Paychex is a plus
- Strong written and verbal communication skills
- Comfortable with spreadsheets, deadline-driven work, and Microsoft Word
- Comfortable working with families, coordinators, and staff
- Organized and able to manage multiple ongoing cases and tasks at once
- Reliable and available Monday through Friday
Pay
$18 to $22 per hour depending on experience, full-time, 40 hours a week
Bonus
Earn a $150 bonus for every 3 cases closed. The cases must total 120 or more hours. The bonus is paid 1 month after the date the 120 hours are completed.
Schedule
Monday through Friday, 9 a.m. to 5 p.m.
Pay: $18.00 - $22.00 per hour
Benefits:
- Paid time off
Ability to Commute:
- Tampa, FL 33617 (Required)
Ability to Relocate:
- Tampa, FL 33617: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22