What are the responsibilities and job description for the National Account Manager, Natural & Specialty position at Create Wellness?
Founded in 2022, Create Wellness is redefining creatine for the modern consumer — starting with a first-of-its-kind creatine gummy and scaling rapidly into a high-growth, profitable business across eCommerce and retail. Creatine is not a niche bodybuilding supplement; it's a foundational wellness product, and Create is building to own the category.
Reporting into the SVP of Retail Sales, you will partner closely with senior leadership, brokers, and cross-functional teams across marketing, operations, and planning. This is a high-impact, highly visible role with direct ownership of some of Create’s most important retail relationships.
This Role Is For Someone Who
Retail Relationship Ownership
Reporting into the SVP of Retail Sales, you will partner closely with senior leadership, brokers, and cross-functional teams across marketing, operations, and planning. This is a high-impact, highly visible role with direct ownership of some of Create’s most important retail relationships.
This Role Is For Someone Who
- Thinks like an owner and operates like a quarterback — fully accountable for their accounts end-to-end
- Builds real relationships with buyers and earns their trust over time
- Is equally comfortable in a line review and a broker performance conversation
- Turns distribution into velocity and data into action
- Wants to grow with a brand that’s moving fast and winning
Retail Relationship Ownership
- Serve as the primary point of contact for Sprouts, GNC, Vitamin Shoppe, and Wegmans
- Build strong, trusted relationships with buyers and key stakeholders
- Expand into additional accounts and channels over time
- Own the full P&L across your accounts
- Drive revenue, distribution, and velocity through thoughtful planning and execution
- Lead line reviews, resets, and promotional strategies that deliver results
- Manage broker partners as an extension of your team
- Set clear expectations, ensure accountability, and drive execution at shelf
- Plan, allocate, and optimize trade spend
- Evaluate ROI and continuously refine promotional strategies to improve performance
- Own account-level forecasting and partner cross-functionally to ensure alignment with supply chain and inventory planning
- Partner closely with Marketing, Operations, and Planning to bring retailer-specific programs to life
- Use data to understand performance and identify opportunities
- Translate insights into clear, compelling narratives that influence buyers and internal stakeholders
- 4 years of experience in CPG sales or retail account management
- Experience working with Natural or Specialty retailers (Sprouts, GNC, Vitamin Shoppe, Wegmans, Whole Foods, etc.)
- Strong commercial instincts with the ability to manage a business end-to-end
- Comfortable owning relationships and representing the brand directly with buyers
- Analytical thinker who can turn data into action
- Highly organized and detail-oriented with strong follow-through
- Existing relationships with key buyers in Natural or Specialty
- Experience in supplements, wellness, beauty, or food & bev CPG
- Broker management experience
- Familiarity with KeHE and UNFI
- Experience in a high-growth or emerging brand environment
- Competitive compensation and equity
- Fully-paid health, dental, and vision insurance
- 401K program
- Remote, with regular travel expected