What are the responsibilities and job description for the Water Field Technician I position at Craven County?
Completes work orders. Activates and terminates water service, locks and unlocks water meters. Investigates, troubleshoots and resolves water leaks and issues with water flow, pressure, quality. Troubleshoots possible meter reading errors or issues within the meter box.
Repairs or replaces backflows, angle stops, meters and meter boxes. Programs meters.
Repairs and maintains hydrants as needed, keeps area around hydrants clear for proper visibility by Fire Departments and mowers.
Provides tactful and high-quality customer service; communicates with customers regarding field work activities.
Unloads and stocks supplies and equipment.
Operates a county vehicle to drive to and from jobsites within Craven County.
Serves in the weekly rotation for on-call assignment for response to after hours, weekend or holiday emergencies.
Special Requirements
Possession of a valid North Carolina driver's license with a clean driving record.
Knowledge, Skills, and Abilities
General knowledge of codes and regulations related to underground utilities and installation.
Working knowledge of the standard methods, equipment, materials and tools used in water system construction and maintenance.
Working knowledge of the Occupational Safety and Health Administration’s (OSHA) safety guidelines for water system construction and maintenance.
Skill in the use of common office machines to include a computer, iPad and telephone.
Skill in the operation of common hand and power tools.
Ability to accurately read water meters and transcribe the reading to work orders and re-read sheets.
Ability to read and decipher blueprints and maps.
Ability to understand and follow oral and written instructions.
Ability to perform manual labor for extended periods of time, in extreme hot and cold and inclement weather.
Ability to establish and maintain effective working relationships as necessitated by work orders and locate tickets.
May be required to serve during times of disaster.May be required to assist Meter Readers or Water Plant Operators.
Performs other related work as required.
Physical Requirements: Must be physically able to operate a variety of machinery and equipment including computers, calculators, pumps, hand tools, ground penetrating radar, wire locators etc. Must be able to maneuver large pipes, valve equipment and other materials associated with water distribution equipment. Must be able to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are more than those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker stands most of the time, the job is rated for Medium to Heavy Work.
Working Environment: Standard office setting and outdoor field environment. Outdoor field environment involves moderate risks or discomforts requiring special safety precautions such as working under extreme outdoor weather conditions.