Desktop Applications Engineer - Modern Workplace

Cravath, Swaine & Moore LLP is seeking a Desktop Application Engineer to help shape the modern workplace experience for one of the world’s premier law firms. This is a hands-on engineering role focused on application packaging, testing, and deployment in a Microsoft 365 environment.

You will partner closely with our IT Infrastructure, Security, Service Desk and Business Applications teams to deliver a consistent, well-governed desktop platform and help drive adoption of M365 features, including Copilot and OneDrive.

What the Desktop Applications Engineer - Modern Workplace does:

Application Packaging & Deployment

• Packages and maintains Windows applications;
• Deploys applications using Intune/Endpoint Manager, SCCM/MECM or equivalent tools;
• Designs and manages deployment rings/phased rollouts and rollback procedures; and
• Troubleshoots application, installation, and compatibility issues, including Office add-ins and line-of-business apps.

Modern Workplace / M365

• Supports Microsoft 365 desktop apps: Office, Teams, OneDrive, Outlook add-ins;
• Configures and maintains OneDrive for multi-office use; and
• Partners with security and infrastructure on M365-related policies (DLP, conditional access, device compliance).

Copilot & Office Experience

• Assists with deployment and configuration of Copilot for Microsoft 365;
• Works with security/governance teams to align Copilot usage with Firm data protections; and
• Supports Office integrations with legal/professional tools (DMS, PDF tools, templates, add-ins).

Operations & Future Endpoint Management

• Acts as an escalation point for complex desktop application issues;
• Maintains documentation and runbooks for packaging and deployment;
• Contributes to standard desktop images and baseline configurations;
• Opportunity to grow into broader endpoint management responsibilities, including policy configuration, compliance enforcement, reporting, and monitoring endpoint health and patch status; and

Performs additional duties as assigned.

What you'll need:

• A Bachelor's degree in Computer Science, Information Technology, or related field preferred;
• At least 3 to 5 years of experience in Desktop Engineering, Endpoint Engineering, and/or Application Packaging role in a medium-to-large enterprise environment;
• Strong hands-on experience with the following: Windows application packaging (MSI/MSIX/App-V or similar), Intune/Endpoint Manager and/or SCCM/MECM for application deployments, and Windows 10/11 in an enterprise, domain-joined environment;
• Practical PowerShell (or similar) scripting skills for automation and troubleshooting;
• Solid understanding of Microsoft 365 / Modern Workplace (Teams, OneDrive, SharePoint Online, basic Entra ID concepts); and
• Availability to work additional hours, as needed.

What's nice to have:

• Experience in a law firm or other highly-regulated/professional services environment;
• Strong troubleshooting skills and the ability to communicate clearly with both technical teams and non-technical users;
• Demonstrated experience administering Microsoft Co-pilot features and governance controls, along with other AI technologies;
• Experience with Ivanti Environment Manager, MDM/MAM solutions, Purview or similar tools; and
• Relevant Microsoft certifications.

This position is located in our New York office, and currently has a hybrid work schedule, but that is subject to change. The estimated salary range for this position is $120,000 to $150,000. The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure or certification obtained. Market and Firm factors are also considered. In addition to base salary and discretionary bonus(es), we offer a generous employee benefits package including, but not limited to, paid time off, medical, dental, vision care, 401(k) and substantial health club discounts.