What are the responsibilities and job description for the Visual Associate position at Crate & Barrel?
Overview
CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment.
If you're creative, team spirited and have a passion for modern design, then join the team as a Operations Associate.
A day in the life as a Operation Associate...
- Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Perform duties associated with receiving and processing incoming shipments. Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
- Assist in preparing the stockroom for inventory and perform assigned inventory duties
- Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
- Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
- Organize and maintain the stockroom with the Operations Team
- Work closely with the Sales Associates, Visual Merchant and management team to maintain the sales area, including merchandise and the physical space
- Assist the Visual Merchant to support seasonal floor changes, as needed
- Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and/or the condition of merchandise
What you’ll bring to the table…
- Excellent interpersonal skills and ability to build rapport with customers and other associates
- Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
- Engage in, maintain and support store safety standards and training
We’d love to hear from you if you have…
- Ability to move merchandise up to and over 70 lbs
- Retail and customer service experience preferred
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night