District Leader

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

 

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a District Leader.

 

The District Leader leads and empowers store teams to grow top line revenue, ensure the customer is the priority, uphold brand standards, deliver best in class service, and provide a fun and engaging experience for both the customer and the store team. Works with business partners to interpret corporate vision, disperse messaging throughout the field, and execute company and brand initiatives. Stays abreast of district trends and financial performance to provide strategic feedback and ideas to corporate to improve processes and standards and drive profitability. Coaches and holds associates accountable to achieve top performance, develops associates for future growth, and establishes recruiting strategies to maintain a pipeline of internal and external talent. 

• This role can be based out of the San Diego or Scottsdale Metro areas.

A day in the life as a District Leader….

• Inspire teams to increase sales year over year by ensuring a selling culture, leading and executing a selling focused organization and sales performance incentives.
• Leverage business acumen, reporting and store visits to assess districts of opportunity, prioritize and determine root causes.
• Support your teams to problem solve and build solution-based action plans.
• Bring leadership decisions to life, supporting efforts and initiatives across all business channels.
• Demonstrate curiosity by understanding feedback from various business channels and customers in order to deliver exceptional customer service.
• Maintain awareness and strong understanding of the associate talent and expertise in the district in order to leverage skills, training, and mentorship across stores.
• Set a high bar for exceptional performance and lead performance management standards to ensure strong associates are recognized and that issues are identified, coached and challenged.  
• Be present in storess.  Build trust, be approachable and maintain an open door so that associates feel comfortable sharing their feedback.  Respond to issues and feedback with urgency and care.    
• Proactively assess the store leadership team, and support the store leader to develop all associates and create a bench for key roles.
• Maintain an understanding of competitors across your district and anticipate trends and opportunities to increase business.
• Provide feedback to improve processes and standards and drive profitability with a focus toward innovation and growth.
• Approach strategy changes and rollouts thoughtfully and anticipate potential issues based on knowledge of your stores and propose solutions to overcome any obstacles.
• Provide subject matter expertise on store-relevant projects.
• Partner with the Regional Director and store leaders on strategic decision-making and ongoing feedback for continuous improvement.

What you’ll bring to the table… 

• Ability to travel 80% of the time
• Ability to view the business with big picture thinking and local action, demonstrating initiative and courage
• Ability to assess a situation and form a strategic plan that solves root causes
• Proven success in developing associates’ skills and fostering and developing a talent bench within complex business operations
• Passion to be the best and a track record of driving business results and achieving goals
• A sense of personal style with a discerning eye and passion for design and home furnishings
• Ability to manage change, shifting quickly as business evolves.

We’d love to hear from you if you have…  

• 5 years of retail leadership experience inluding at least 2 years mulit-unit experience 
• Experience with $50 million volume 

 

Minimum Starting Rate: $117,000.00 Annually
Up to: $155,000.00 Annually
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Crate: Corporate Office