What are the responsibilities and job description for the Sr. Client Service Specialist - A Schedule Nights- Sun, Mon, Tue, E/O Weds - 7:00pm to 7:00am - LUK position at Crane Worldwide Logistics?
Essential Job Functions
Responds to orders, general client inquiries, invoice questions and client complaints.
Records consistent problem areas
Resolves issues with orders, delivery dates or service.
Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
Responses are predominately routine but may require deviation from standard procedures
Other duties as assigned
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
Job may require extended sitting or standing, use of standard office equipment.
Other Skills/Abilities
Client Service skills
Quality Focus
Problem Solving
Freight Forwarding Knowledge
Documentation Skills
Listening
Resolving Conflict
Ability to Multi-task
Education Requirements
High School Diploma or GED
2-4 years client service experience
Certifications and Licenses
Professional certification may be required in some areas
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Salary.com Estimation for Sr. Client Service Specialist - A Schedule Nights- Sun, Mon, Tue, E/O Weds - 7:00pm to 7:00am - LUK in Florence, KY
$98,397 to $133,500
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Sr. Client Service Specialist - A Schedule Nights- Sun, Mon, Tue, E/O Weds - 7:00pm to 7:00am - LUK?
Sign up to receive alerts about other jobs on the Sr. Client Service Specialist - A Schedule Nights- Sun, Mon, Tue, E/O Weds - 7:00pm to 7:00am - LUK career path by checking the boxes next to the positions that interest you.
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our ...more
Essential Job Functions Maintain and identify problems with client KPI’s Maintain a safe and clean work environment for all employees, contractors and clie...more
Essential Job Functions Subject Matter Expert in both the area’s processes, and the technology applications and hardware. This role will have a high famili...more
Coordinate and support internal/external customers in the sales process. Recommend pricing strategies and shipping solutions. Develop solutions to support ...more
Not the job you're looking for? Here are some other Sr. Client Service Specialist - A Schedule Nights- Sun, Mon, Tue, E/O Weds - 7:00pm to 7:00am - LUK jobs in the Florence, KY area that may be a better fit.
We don't have any other Sr. Client Service Specialist - A Schedule Nights- Sun, Mon, Tue, E/O Weds - 7:00pm to 7:00am - LUK jobs in the Florence, KY area right now.
Essential Job Functions Responds to orders, general client inquiries, invoice questions and client complaints. Records consistent problem areas Resolves is...more
Essential Job Functions Responds to orders, general client inquiries, invoice questions and client complaints. Records consistent problem areas Resolves is...more
