What are the responsibilities and job description for the Mortgage Service Representative position at Crane Credit Union?
Location:
This job is located at any of our CCU facilities with availability.
Role:
Perform daily servicing functions and process service requests within the department.
Essential Functions & Responsibilities:
- Ensure members and staff receive prompt, courteous, and professional service.
- Handle and assist with all activities of the Mortgage Servicing Department; PMI, escrow, secondary market, adjustable rate loans; ensures compliance with all applicable laws, regulations, policies and procedures within the department.
- Work with servicing vendors and third parties to accomplish credit union objectives.
- Maintain accurate records on the servicing system.
- Communicate with members and staff to address and resolve any servicing issues.
- Have a general working knowledge and annual training of BSA/AML.