Director Of Operations

The Director of New Overhead Crane Business is a senior executive responsible for leading and scaling the organization’s new equipment division. This role provides strategic direction and operational oversight across Sales, Engineering, Production, and Installation to drive revenue growth, operational excellence, and customer satisfaction. The ideal candidate brings deep industry expertise, strong commercial acumen, and a proven track record of leading cross-functional teams in a production and service environment.

Salary: $180k - $220k / yr

Key Responsibilities:

Financial & Performance Management

• Own full P&L responsibility for the new production business unit.
• Establish and monitor KPIs across all departments to drive accountability and performance.
• Develop budgets, forecasts, and financial models to support decision-making.
  
  
  

Sales & Business Development

• Oversee sales strategy, forecasting, and pipeline management to achieve revenue targets.
• Build and maintain key customer and partner relationships.
• Collaborate with marketing and sales teams to refine value propositions and go-to-market strategies.
  
  
  

Strategic Leadership

• Develop and execute the overall business strategy for the new overhead crane production division aligned with corporate goals.
• Identify market opportunities, competitive positioning, and growth initiatives to expand market share and profitability.
• Partner with executive leadership to establish long-term vision, capital investment plans, and organizational priorities.
  
  
  

Engineering Oversight

• Ensure engineering excellence in crane design, innovation, and compliance with industry standards and regulations.
• Drive continuous improvement in design efficiency, standardization, and cost optimization.
• Support development of new products and custom solutions to meet evolving customer needs.
  
  
  

Production & Operations

• Lead production operations to ensure safety, quality, efficiency, and on-time delivery.
• Implement lean production and process improvement initiatives to optimize throughput and reduce costs.
• Oversee capacity planning, resource allocation, and supply chain coordination.
  
  
  

Installation & Project Execution

• Ensure seamless project execution from order through installation and commissioning.
• Drive consistency in project management practices, timelines, and customer communication.
• Maintain high standards of safety, quality, and customer satisfaction in field operations.
  
  
  

Leadership & Team Development

• Lead, mentor, and develop a high-performing leadership team across Sales, Engineering, Production, and Installation.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Attract, retain, and develop top talent across the organization.
  
  
  

Compliance & Safety

• Ensure adherence to all safety standards, regulatory requirements, and quality certifications.
• Champion a safety-first culture across production and field operations.
  
  
  

Qualifications:

• Bachelor’s degree in Engineering, Business, or a related field (MBA or advanced degree preferred).
• Minimum of 10 years of senior leadership experience in production, industrial equipment, or related industries.
• Demonstrated experience reporting directly to C-suite executives and contributing to executive-level strategy.
• Proven success leading cross-functional teams including sales, engineering, operations, and field services.
• Strong financial acumen with P&L ownership experience.
• Deep understanding of project-based production and installation environments.
• Excellent communication, leadership, and decision-making skills.
  
  
  

Preferred Experience:

• Experience in overhead cranes, material handling equipment, or heavy industrial machinery.
• Familiarity with OSHA and other relevant safety and regulatory standards.
• Background in both product production and service-oriented organizations.
  
  
  

Key Competencies:

• Strategic thinking and execution
• Operational excellence
• Customer focus
• Financial discipline
• Leadership and team building
• Change management
  
  
  

Work Environment & Travel:

• Combination of office, production floor, and field environments.
• Travel required to customer sites, production facilities, and company locations as needed.
  
  
  

Equal Employment Opportunity (EEO) Statement

 

Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.