What are the responsibilities and job description for the Front Office Medical Receptionist position at Craig Morgan, DPM?
Company Description
At Craig Morgan, DPM, we specialize in providing comprehensive podiatric care, focusing on precision, compassion, and achieving optimal results for our patients. Our practice is dedicated to diagnosing, treating, and preventing foot and ankle conditions for individuals of all ages. By combining advanced medical technology with a personalized approach, we ensure that every patient receives the highest quality care. From routine foot health needs to complex podiatric issues, our mission is to help patients move comfortably and lead healthier lives.
Role Description
This is a part-time on-site position for a Front Office Medical Receptionist located in Chula Vista, CA. The role involves checking in and scheduling patients, answering and managing phone inquiries, maintaining an organized and welcoming front office, and ensuring accurate usage of medical terminology in office tasks. The role also requires assisting with day-to-day operational and administrative duties of the medical office. Bilingual applicants are encouraged to apply.
Key Responsibilities
- Greet and check in patients, verify insurance, and collect co-pays.
- Schedule appointments, confirm visits, and manage cancellations.
- Process check-out, collect balances, and provide follow-up instructions.
- Assist with insurance verification and pre-authorizations.
- Maintain organized records and ensure HIPAA compliance.
Qualifications
- Proficiency in Appointment Scheduling and management
- Excellent Phone Etiquette and communication skills
- Knowledge of Receptionist Duties and customer service skills
- Familiarity with Medical Terminology and understanding of its application
- Experience in working in a Medical Office setting and handling related responsibilities
- Strong organizational skills and attention to detail
- Ability to work collaboratively in a team-oriented environment
- Expert with EHR systems and eligibility & insurance verification required.
- Experience with Office Ally preferred.
- 1–2 years of front desk or medical office experience.
Salary : $18 - $22