Admissions Manager

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. PHS has been committed to providing state-of-the-art home medical equipment, supplies, clinical respiratory care and enteral nutrition services since 1987. As a leader in home health care and a Top Workplace for 10 years, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Admissions Manager
• Location: Roseville, MN
• Schedule:In-office, with work-from-home as needed
• Hours: Monday-Friday, 8am-5pm, additional hours required as needed
• Requirements:
• Bachelors degree or two to four years related experience and/or training; or equivalent combination of education and experience.
  

The Position

The Admissions Manager provides direction and feedback to the admissions staff. The position also assists the Director of Customer Service in leading the admissions team to successfully help customers. The Admissions Manager may perform routine customer service tasks as needed.

• Performs department 1:1 meetings with admissions staff.
• Coordinates and conducts admissions meetings.
• Coordinates the DME and IV COD and PTO schedule to ensure adequate coverage.
• Addresses/follows up on all CESRs that pertain to the admissions staff.
• Attends EHR Advisory meetings along with any PIG meetings that pertain to admissions.
• Works with Director of Customer Service to develop training protocol for training of admissions staff, including training involving Customer Service computer systems/programs.
• Completes audits pertaining to the admissions departments, including the PES and Order Intake audits.
• Identifies/implements new audits that would assist with improving the overall quality/efficiency of the admissions departments.
• Reviews/updates work instructions and policies that are specific to admissions.
• Monitors Insight, Helpdesk, Individual rolling bins, misc. bin and PA electronic bin and assist with intakes/authorizations/requests that have been problematic.
• Meets with Director of Customer Service on a regular basis regarding needs/concerns and day-to-day operations of the department.
• Performs day to day job duties of the admissions department as needed.
• Maintains a cohesive work environment with all departments of PHS.
  
  

Administrative Functions

• Documents pertinent information on the patient’s records.
• Demonstrates competency in identified areas.
• Adheres to PHS policies and procedures and standards placed by other appropriate regulatory groups
  
  

The Qualifications

• Bachelor’s degree required
• Experience with Brightree preferred
• Proficiency in order processing systems (Excel, Word, etc.) preferred
• Strong resourcefulness and ability to research and locate information on payer websites
• 3-5 years of customer service experience in the healthcare industry
• 1 year of management or supervisory experience preferred
  
  

The Company

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

Salary Range

At PHS, we are committed to providing specialized care for medically complex children. Every role, from direct patient care to customer support, plays a vital part in improving the lives of kids and families. The impact you make is invaluable. We are dedicated to offering fair and transparent compensation to our team members. The range for this role is $67,528 to $79,040 annually, based on experience and qualifications.

The Benefits

• Holiday Pay
• Paid Time Off
• Health and Dental insurance
• Short & Long-Term Disability and Life Insurance
• 401K with match & educational benefits
  
  

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.#DME123