What are the responsibilities and job description for the Front Desk Receptionist position at Craig Cardiovascular Center, PA?
Job Summary
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome patients as they arrive, ensuring a positive first impression.
- Manage incoming calls and emails, directing inquiries to the appropriate personnel.
- Perform data entry tasks accurately and efficiently using various software applications including Greenway EMR and Updox.
- Schedule appointments (new and follow-up), in/out office procedures
- Assist with administrative duties such as filing, scanning documents into EMR system, requesting medical records/lab results, sending out referrals to providers, collect co-pays/deductibles/past due balances, obtain referrals for office appointments (if needed), and maintaining office supplies.
- Collaborate with team members to ensure smooth office operations.
- Maintain confidentiality of sensitive information while adhering to company policies.
Qualifications
- Proven experience in a receptionist or administrative role is preferred.
- Strong computer literacy with Outlook, Microsoft 365, Greenway EMR, Updox, Availity.
- Excellent customer service skills with a focus on client satisfaction.
- Exceptional time management skills with the ability to prioritize tasks effectively.
- Strong attention to detail, organizational skills, and ability to multi-task.
- Ability to work independently as well as part of a team in a dynamic environment.
If you are passionate about providing outstanding service and have the skills we are looking for, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18