Front of House Manager

Job Summary
We are seeking an experienced and dynamic Front of House Manager to oversee daily operations in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring food safety standards, and maintaining smooth restaurant operations to provide an outstanding dining experience for guests.

Responsibilities

• Supervise and coordinate front-of-house staff, including training and development to ensure high-quality service delivery
• Oversee food preparation processes, ensuring adherence to food safety and quality standards
• Manage POS systems such as Aloha POS and Toast POS for accurate order processing and cash handling
• Monitor inventory control to maintain optimal stock levels and minimize waste
• Oversee shift management, ensuring timely service during peak hours in quick service and fine dining settings
• Handle customer inquiries, complaints, and feedback professionally to enhance guest satisfaction
• Ensure compliance with health and safety regulations across all food handling and service areas
• Assist in hiring, interviewing, and onboarding new team members
• Collaborate with kitchen management on food production, catering, banquet events, and bar operations as needed
• Maintain cleanliness and organization of the front-of-house area to meet company standards

Qualifications

• Proven management experience in a full service restaurant or hospitality setting, preferably with casual dining or fine dining background
• Strong knowledge of food industry operations including food preparation, food safety, and kitchen management
• Experience with POS systems such as Aloha POS and Micros POS; cash handling expertise required
• Demonstrated leadership skills with experience in staff training, supervision, and team management
• Excellent customer service skills with the ability to resolve issues effectively
• Background in food handling, food production, catering, or bar services is highly desirable
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Previous experience with restaurant management software and inventory control systems preferred
• Hospitality or culinary training is a plus; experience in hotel or banquet settings is advantageous
• Strong communication skills coupled with the ability to lead by example and motivate staff

This position offers an exciting opportunity for a dedicated hospitality professional eager to lead a vibrant team while delivering exceptional guest experiences.

Pay: $50,000.00 - $57,000.00 per year

Benefits:

• Employee discount
• Paid training

Work Location: In person

Salary : $50,000 - $57,000