What are the responsibilities and job description for the Hostess Cashier position at Crab O'Clock?
Job Summary
We are seeking an energetic and friendly Hostess Cashier to join our dynamic team! In this vital role, you will be the first point of contact for our guests, creating a welcoming atmosphere while efficiently managing seating arrangements and cashier responsibilities. Your enthusiasm and excellent communication skills will ensure every guest has a memorable experience from the moment they arrive. This position offers an exciting opportunity to combine hospitality expertise with customer service excellence in a lively, fast-paced environment.
Responsibilities
- Greet guests warmly as they arrive, providing friendly and professional guest relations.
- Manage reservations and seating arrangements to optimize flow and guest satisfaction.
- Operate POS systems such as Aloha POS or Micros POS accurately for processing payments and orders.
- Handle guest inquiries via phone with proper phone etiquette, providing information and assistance as needed.
- Maintain cleanliness and organization of the host stand and waiting area to ensure a welcoming environment.
- Assist with basic food service tasks when necessary, supporting the team during busy periods.
- Collaborate with restaurant staff to coordinate seating and guest flow efficiently, ensuring smooth operations.
Requirements
- Previous host/hostess experience in a restaurant or hospitality setting is preferred.
- Strong customer service skills with a positive attitude and professional demeanor.
- Experience with food service operations and familiarity with POS systems such as Aloha POS or Micros POS.
- Excellent communication skills, including clear phone etiquette and guest interaction.
- Knowledge of restaurant procedures, guest services, and hospitality standards.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Prior experience in hotel or guest services is a plus but not required. Join us to deliver exceptional guest experiences while developing your hospitality career! We value energetic team players who thrive on creating welcoming atmospheres and providing outstanding service every day.
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15