What are the responsibilities and job description for the Technical Inside Sales Representative position at CR-T?
Technical Inside Sales Representative
Reports To: Chief Executive Officer (CEO) | Location: Hybrid | Department: Sales
Overview
Calculated Research & Technology (CR-T) is seeking a motivated and detail-oriented Technical Inside Sales Representative to join our growing team. This hybrid role blends sales execution, technical acumen, and executive support for the CEO—making it ideal for a proactive professional who thrives in a fast-paced, high-performance environment.
As the primary bridge between leadership, clients, and internal teams, you’ll help drive new business opportunities, support operational efficiency, and ensure seamless executive coordination. You’ll have direct visibility into company strategy and the opportunity to grow with an organization that values innovation, collaboration, and excellence.
At CR-T, we’re a team of innovators, technologists, and problem-solvers who care deeply about the work we do—and each other. With a fun, fast-paced culture and high standards of excellence, we deliver impactful solutions across Professional Services, Managed Services, and Hardware/Software.
Key Responsibilities
Sales & Business Development
- Identify, contact, and qualify potential customers through inbound and outbound channels.
- Develop a strong understanding of CR-T’s managed IT, cybersecurity, and infrastructure solutions.
- Coordinate discovery meetings, demos, and follow-ups in partnership with the CEO or technical teams.
- Prepare proposals, quotes, and service agreements; ensure accuracy, timeliness, and professional presentation.
- Maintain CRM data (HubSpot, ConnectWise, or similar) and track leads through the full sales cycle.
- Support client renewals, upsells, and relationship-building efforts.
Executive & Administrative Support
- Provide direct, high-level administrative assistance to the CEO, including calendar management, meeting logistics, and correspondence.
- Draft and manage executive-level communications, proposals, and presentations for clients and partners.
- Track strategic initiatives, action items, and project deadlines; ensure timely follow-through on CEO commitments.
- Prepare sales and performance reports, summaries, and documentation for leadership review.
- Streamline CEO workflows, maintaining focus on priorities and operational efficiency.
Collaboration & Coordination
- Partner with marketing on outreach campaigns, events, and client engagement efforts.
- Liaise across technical, operations, and finance teams to align sales commitments with delivery capability.
- Gather client and market feedback to inform strategy and continuous improvement initiatives.
Qualifications
- Education: Bachelor’s degree in Business, Communications, or a related field (or equivalent experience).
- Experience: 2–4 years in inside sales, executive support, or business coordination—preferably within IT, MSP, or technology services. Experience supporting C-level executives strongly preferred.
- Technical Aptitude: Understanding of managed services, cloud, and cybersecurity fundamentals; ability to translate technical information into clear business value.
- Skills:
- Strong organizational and multitasking ability.
- Excellent written and verbal communication.
- Proficiency with CRM platforms, Microsoft 365, and collaboration tools (Teams, SharePoint, etc.).
- High discretion and professionalism in handling confidential information.
Performance Metrics
- Achievement of lead generation and qualification goals.
- Accuracy and timeliness of proposals and documentation.
- Effectiveness in supporting CEO scheduling and executive priorities.
- Positive feedback from leadership and internal teams.
Why You’ll Love Working Here
- High-performing, team-building atmosphere.
- Growth-focused culture that invests in you.
- Flexibility, autonomy, and development opportunities every day.
- Competitive salary plus commission.
- 10 Paid Holidays PTO.
- Hybrid schedule (office & remote).
- Cell phone and cell phone reimbursement.
- Health, dental, and vision insurance.
- 401(k) plan.