What are the responsibilities and job description for the Patient Service Representative - West Hartford, CT position at CQ Partners?
At Solinsky Hearing Center, we understand your busy lifestyle and want to help you get the most out of it. You don’t have the time to let hearing loss slow you down. You want to hear your grandkids, converse with your colleagues, and be able to participate in life to the fullest. That’s why our team is dedicated to helping you regain control of your hearing health.
We are looking for someone who wants to be part of a warm and caring team to provide exceptional patient experience! The patient care coordinator is the first point of contact for the patients, creating a warm, welcoming first impression is essential.
We want you to bring your passion, skills, and drive to help patients while creating “wow” experiences at every visit!
Schedule/ location: This is a full-time position, hours are between Monday – Friday -7:30 – 6PM (hours can change due to patients’ schedule. The day would be an 8-hour shift. Shifts can be: 730am-4pm, 8am-5pm, 10am-6pm or 730am-6pm depends on the day so longer shifts would mean shorter shifts on a different day. The location is in West Hartford, CT. Possible travel to a satellite location as needed. The start time is somewhat flexible.
What You Will Do:
• Greet patients professionally face to face as well as on the phone.
• Schedule appointments.
• Check patients in and out, collecting payments as needed.
• Administrative office duties.
What You Will Need:
• Good computer skills
• Prior Medical Office experience is a plus.
• Ability to multi-task and handle pressure well.
• Organizational skills a must!
• Excellent communication skills both verbal and written.
• Team player; willing to go above and beyond.
• Great patient care; positive attitude.
• Adaptable to change.
What We Offer You:
• Guaranteed hours and schedule
• Paid Holidays, Paid time off.
• A Competitive hourly rate (based upon experience)
• Healthcare/Dental/Vision Insurance
• A 401K plan with matching.