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Pharmacy Technician, Specialty Pharmacy Services,

CPS Solutions, LLC
Naperville, IL Full Time
POSTED ON 4/15/2025 CLOSED ON 5/6/2025

What are the responsibilities and job description for the Pharmacy Technician, Specialty Pharmacy Services, position at CPS Solutions, LLC?

Specialty Pharmacy Technician
Patient Care Services
Naperville, Illinois

As a full time, nonexempt Specialty Pharmacy Technician with CPS Solutions, LLC Patient Care Services in Naperville, you will be a vital team member directly influencing quality patient care.  In this role, you will work in a casual low stress, office/call center setting, with your own individual work station.  Say goodbye to standing on your feet all day, working the drive up window and ringing up the cash register!!  Under the supervision of a pharmacist, you will assist internal and external customers with ensuring financial and clinical requirements are met prior to safe fulfillment of specialty medications.  This allows you to provide exceptional customer service and share your expertise with patients, providers, or payers regarding specialty pharmacy enrollment, benefits inquiries, prior authorizations, appeals, financial assistance, foundation support, prescription status inquiries, and other areas that pertain to their account.  Our Specialty Pharmacy Technicians are responsible for answering incoming calls and completing outbound calls with patients, providers, pharmacists, foundations, payers, and others under the supervision of the pharmacist.  

Salary range: $22-$25 per hour based on experience

Schedule:  This position is scheduled to work full time, 40 hours per week, 8 hour day shifts, primarily Monday through Friday with a 30 minute lunch break.  Occasionally you may be asked to work an evening or weekend shift based upon business needs.

About the Facility:  CPS TELEpharmacy is a division of CPS Solutions LLC, that provides remote pharmacy services to multiple hospitals and skilled nursing facilities across the US from a centralized location in Naperville, IL. The position entails a high degree of telephone customer service and accuracy working on multiple screens from a high-security, modern office building with many amenities including a relaxation area, complimentary beverages and a membership to a local fitness center (small one-time fee required for the fitness center).

Qualifications:

  • High school graduate or equivalent required
  • Current Illinois Pharmacy Technician license & PTCB certification required
  • 2 years of recent pharmacy technician work experience with payors and/or prior authorizations strongly preferred

Specialized Knowledge/Skills:

  • Advanced proficiency with Microsoft Office including Outlook and Excel
  • In depth understanding of medication names (both verbal and written)
  • Professional, polished and positive written and verbal communication skills
  • Experience prioritizing, problem solving and multitasking work load with ease
  • Experience working with a variety of pharmacy order entry systems
  • Ability to perform and manage projects outside of day to day duties

Benefits:  All employees enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match.  Full Time employees are also eligible for a comprehensive benefits package, including Medical, Dental and Vision Insurance, Paid Time Off (PTO) Program, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts and more.

CPS Solutions, LLC Requirements: All employment offers are contingent upon successfully passing a background check, drug test and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired.  Due to the healthcare requirements of the location where you will work and the clients we support, this may include a COVID vaccine. This applies to internal transfers and status changes for internal CPS Solutions, LLC team members. CPS Solutions, LLC is also committed to a safe and drug free workplace. The use of marijuana for medical purposes accompanied by a prescription, even if permitted by state law, will not be considered acceptable for purposes of explaining a positive lab test result for marijuana.

About CPS Solutions, LLC:  Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, CPS Solutions, LLC, is one of the nation’s largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS Solutions, LLC helps clients tackle a variety of complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy. CPS Solutions, LLC helps healthcare leaders drive best in class pharmacy operations through skill, expertise, and proprietary technologies. For more information, visit https://www.CPS.com.


We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state or local protected class.

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IN21 

Salary : $22 - $25

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