Aftermarket Inside Sales - ( Thermal)

COMPANY OVERVIEW:

CPM Holdings, Inc. is a diversified leading global supplier of process equipment and engineered technologies that sustainably feed, fuel, and build a better world. With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials, and sustainable packaging. Founded in 1883, CPM has 1,700 employees across 36 facilities on 4 continents with presence in 150 countries. From the foods you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable. For more information, visit OneCPM.com.

Position Overview

JOB SUMMARY:

Under the direction of the Vice President of Aftermarket, the purpose of this job is to help grow the aftermarket sales revenue for Thermal and Extrusion parts and service in North America (Mexico, Canada, USA). Accurately prepare quotes and review T&Cs on received orders to meet and exceed customer expectations and to secure the success and profitability of CPM Process Solutions.

SUPERVISORY RESPONSIBILITIES: None

ESSENTIAL JOB DUTIES:

• Prepare quotes for customers based on email request, phone calls and outside sales managers leads.
• Assist locating new sales opportunities through tactics like cold-calling and building mailing lists.
• Provide effective customer service to enable the company to maximize sales and profits.
• Provide effective communication to other team members to ensure on-time delivery and accuracy.
• Developing meaningful relationships with customers to encourage trust and loyalty.
• Following up on sales leads to further the sales process.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Participate in company sales meetings in order to increase communication, understanding, and teamwork.
• Understanding customers’ needs and identifying sales opportunities.
• Provide and populate information relevant to quotes and follow ups using the existing platforms (Salesforce, SAP, etc.) in order to meet expectations of CPM managers, team members, and customers.
• Reviewing T&C’s on upcoming purchase orders and verifying prices and parts are correct.
  
  

MINIMUM JOB REQUIREMENTS:

SKILLS AND ABILITIES:

• Knowledge of product, theories and practices of industry.
• Background in industrial sales, selling processes and Incoterms.
• Both verbal and written communication skills are essential, as the role involves engaging with customers over the phone and through email.
• Experience with CRM platforms preferred for managing customer interactions.
• Ability to identify potential leads and reach out to them effectively.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to work under critical time deadlines and pressures.
• Ability to function well in a high-paced and at times stressful environment.
  
  

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred
• Minimum 5 years of industry related experience.
  
  

PHYSICAL REQUIREMENTS:

• Sitting in a normal seated position for extended periods of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
• Communication skills using the spoken word.
• Ability to see within normal parameters.
• Ability to hear within normal range.
  
  

WORKING CONDITIONS:

• Working conditions are normal for an office environment.
  
  

LANGUAGE:

• Required: English Bilingual: Spanish, French not required but preferred.
• Should be proficient in local language
  
  

ADDITIONAL INFORMATION:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.