What are the responsibilities and job description for the Play Guide position at Cozy Village Play Cafe?
We are seeking energetic, caring, and proactive Play Guides to join our team! Play Guides are the heart of the guest experience at our play cafe, combining early childhood engagement, customer service, and café support to create a welcoming and joyful space for families.
Cozy Village Play Cafe is a family-friendly play cafe designed to bring joy, creativity, and community together under one roof. We offer a clean, safe, and engaging environment where children can play freely while parents enjoy quality coffee, snacks, and connection.
Key Responsibilities:
Supervise & Engage:
- Actively monitor children in the play area to ensure safe, respectful, and inclusive play.
- Engage with children using imaginative play, storytelling, and positive interaction.
- Support conflict resolution with kindness and professionalism.
Safety & Cleanliness:
- Ensure all play equipment is used safely and appropriately.
- Maintain a tidy, sanitized play space by picking up toys and cleaning equipment throughout the day.
- Follow health and safety protocols at all times.
Customer Service:
- Greet families warmly and provide helpful information about our play café policies and offerings.
- Answer questions about memberships, play rules, parties, and events.
- Deliver exceptional service to children and adults alike.
Programming & Events:
- Assist with birthday parties, special events, and scheduled classes.
- Lead story times and mini-activities to enhance the guest experience.
Facility Maintenance:
- Support daily upkeep and cleanliness across the café, play areas, restrooms, and seating spaces.
- Help ensure the entire space remains organized, safe, and welcoming.
Qualifications:
- Experience working with children or in a customer-facing role is a plus.
- Energetic, patient, and friendly demeanor.
- Strong communication and teamwork skills.
- Comfortable in a fast-paced, dynamic environment.
- Ability to stand for extended periods and lift up to 30 lbs.
Perks of Working With Us:
- A fun and playful work environment
- Tips and occasional staff bonuses
- Cafe discounts and free coffee
- Be part of memorable celebrations that bring joy to families!
Salary: $16.00 to $18.00 (based on experience) tips
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Must be available to work weekends, are you able to work Fridays 2 pm tp 7 pm? Saturday and Sunday from 8:45 am to 7 pm?
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: In person
Salary : $16 - $18