What are the responsibilities and job description for the Host/Hostess position at COYOTE GRILL?
Why Work for Us? Here’s Why!
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Answer telephone and make reservations for guests. Assist servers as time allows
Duties & Responsibilities:
Inspect reservations and table section assignments for the evening
Be sure music is on, lights are on and dimmed
Check that tables tents are positioned correctly, clean and up to date.
Warmly and graciously greet all guests upon arrival.
When immediate seating is limited, record guest names and number of people in party.
Provide guests with estimated waiting time
Call out name and number of party when tables become available.
Accommodate special seating requests for guests whenever possible.
Seat guests based on guest preferences and balancing of customer flow in service stations.
Communicate table assignments to servers.
Manage server’s business volumes
Inspect table for proper presentation and completeness prior to seating guests.
Upon seating, offer guests a dinner and specials menu and drink list and inform them of their server’s name.
Direct busers as to which tables are of priority for next seating
Relay messages to servers and bus persons as needed.
Relay messages and business volume to the back of the house.
Answer telephone
Make reservations over the phone and for in-house guests.
Keep menus clean and organized
Thank guests as they leave and invite them to return.
Keep restaurant entrance and host stand clean and organized
Assist servers: Water tables, bus tables, deliver food and drink