What are the responsibilities and job description for the Account Director - Environmental Advocacy & Marketing position at Cox Business?
Cox Enterprises is seeking an Account Director, Environmental Advocacy & Marketing to join our Partnerships team in Atlanta, Georgia.
The Role
Cox Ideabar, an integrated brand, creative, and media marketing center for creativity, is seeking an Account Director to shape powerful brand stories for the newly formed Environmental Advocacy & Marketing department. The Account Director (AD) is responsible for managing partner relationships within Cox businesses and cross-organizational departments, driving satisfaction, impact, and value. By leveraging a deep understanding of partners' needs, the AD clarifies complex requests and provides creative solutions aligned with partner plans to achieve marketing objectives. Excelling at effective communication across a highly matrixed organization, the AD provides brand stewardship, conflict resolution, and enhanced partner satisfaction, ensuring the strategic quality of service and on-budget completion of services. This role will support the portfolio of relationships and associated integrated marketing scopes for Environmental Advocacy & Marketing.
Key Responsibilities Include
Client Relationship Management
Compensation
Compensation includes a base salary in the range of $92,300.00 - $153,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
The Role
Cox Ideabar, an integrated brand, creative, and media marketing center for creativity, is seeking an Account Director to shape powerful brand stories for the newly formed Environmental Advocacy & Marketing department. The Account Director (AD) is responsible for managing partner relationships within Cox businesses and cross-organizational departments, driving satisfaction, impact, and value. By leveraging a deep understanding of partners' needs, the AD clarifies complex requests and provides creative solutions aligned with partner plans to achieve marketing objectives. Excelling at effective communication across a highly matrixed organization, the AD provides brand stewardship, conflict resolution, and enhanced partner satisfaction, ensuring the strategic quality of service and on-budget completion of services. This role will support the portfolio of relationships and associated integrated marketing scopes for Environmental Advocacy & Marketing.
Key Responsibilities Include
Client Relationship Management
- Maintain and strengthen client partner relationships through proactive and clear communication.
- Serve as a trusted advisor to senior marketing, brand, and communication leaders by maintaining a deep understanding of partner business objectives.
- Lead partner meetings, document agendas, strategic discussions, and action items, and ensure follow-up.
- Address and resolve conflicts, engaging in productive dialogue even with conflicting views.
- Identify partner requirements and collaborate with multi-disciplinary colleagues and/or vendors to develop and implement creative solutions that address partners' needs.
- Provide strategic direction, guiding a multi-disciplinary team to execute large-scale, multichannel marketing programs.
- Offer counsel to client partners rooted in business context, trends, and data to enhance briefs and strategic marketing plans.
- Oversee account/brand program pacing reviews and communicate required tradeoffs and prioritizations.
- Develop scopes of work, ensure account financial health, and deliver work on budget and according to proper terms.
- Communicate clearly and skillfully when presenting to marketing & program leaders to align visions.
- Oversee the development and presentation of materials, providing strategic insights to shape the narrative.
- Synthesize detailed information and apply business knowledge to offer proactive solutions, enhancing partner trust and satisfaction.
- Autonomously manage or oversee multiple campaigns or creative projects simultaneously.
- Facilitate cross-departmental and vendor collaboration, guiding decisions to ensure a cohesive campaign strategy, seamless execution, and comprehensive performance evaluation.
- Review work to ensure strategic quality and timely deliverables that align with partner expectations.
- Offer guidance and prioritization to partners on quarterly project plans and specific deliverables with inputs from project management and SMEs.
- Independently lead and make decisions balancing partner and internal department goals.
- Support client service leadership with mentorship or management of the Account Team, including training, performance reviews, and issue resolution.
- Participate in events and activities supporting Cox employment brand objectives to advance workplace culture.
- Ensure the use of best practices and conformance with department policies, processes, and procedures.
- Serve as a business development resource for new engagements.
- Bachelor's Degree with 6 years of experience working in the industry preferably at advertising agencies or in-house creative/media centers of excellence. A candidate may also have a Master's Degree with 4 years of experience or a Ph.D. with 1 years of experience. A non-degreed candidate will have 10 years of experience.
- Passion for the outdoors, conservation initiatives, and revitalizing our environment through advocacy and marking campaigns.
- Prior experience with conservation and sustainability brands and/or work.
- Prior experience with global policy and/or advocacy work.
- Strategic creative, brand, and media experience with digital marketing expertise, including prior experience stewarding work across the following formats: Website, Video, Events & Experiences, Print, and Grassroots/Community Activation.
- Proficiency in storytelling to enhance partner trust and satisfaction.
- Expertise in providing strategic guidance and advice to partners.
- Experience with offline and online integrated marketing campaigns.
- Forward-thinking and innovative approach to strategic concepts and cross-disciplinary work.
- Strong problem-solving, judgment, critical thinking, and decision-making skills.
- Ability to navigate fast paced and ever-shifting landscapes and continue to define and refine overall approach.
- Excellent people and influence management skills.
- Proven track record of managing complex partner relationships and working across interdisciplinary teams.
- Clear, persuasive presentation style.
- Proficiency in MS Office, Excel, and PowerPoint.
- Strong organizational, account, and project management skills.
- Excellent communication and interpersonal skills.
- Analytical and strategic problem-solving abilities
Compensation
Compensation includes a base salary in the range of $92,300.00 - $153,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Salary : $92,300 - $153,900