Licensing Agent / Licensing Agent In-Training

Position: Licensing Agent-In-Training or Licensing Agent

Schedule: Varies by Shift Assignment

Location: ilani, Ridgefield, WA

Classification: Full time

Opening Date: January 12, 2026

Closing Date: January 30, 2026

Starting Salary: $30.30 / Hour or Higher DOE

Position Summary:

Assists in processing licenses and renewals for applicants and employees according to Tribal/State Compact, Indian Gaming Regulatory Act (IGRA), Cowlitz Tribal Gaming Commission Regulations, policies and procedures, and all applicable laws and regulations. Contributes to the efficient daily operation of the Gaming Commission by performing a variety of secretarial and administrative duties. Maintains confidentiality of all privileged information. Honors and represents the mission, vision, values of CIT and the Gaming Commission.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Reviews, processes, and evaluates gaming license applications and renewals according to established policies and procedures.
• Prepares cases and participates in Licensing Hearings
• Acts as a liaison and provides assistance to external regulators, casino staff, and licensees.
• Maintains and updates database and hard files with additions, deletions, or changes to license applications and personnel action forms.
• Engages in confidential communications with applicants to collect sensitive application information.
• Evaluates all casino vendors to determine need and type of gaming license.
• Reviews and processes vendor applications and renewals; manages vendor payments.
• Interviews license applicants; assists with completion of application.
• Performs comprehensive background investigations in accordance with the CTGC Gaming Ordinance and Regulations.
• Verifies employee data gathered during background investigation to ensure accuracy; interviews personal and professional references.
• Prints and distributes license cards; assigns license numbers and expiration dates; drafts and issues conditional employee licenses according to established policies and procedures.
• Develops, updates, and implements gaming license forms required to be completed by the employee or vendor.
• Assists in obtaining or scheduling fingerprinting of license applicants.
• Maintains documentation of investigations completed; conducts license verifications
• Prepares any reports requested on licensing activities.
• Prepares correspondence, written notices, reports and other communication between Gaming Commission and applicants; processes Personnel Action Forms in a timely manner.
• Provides excellent customer service to internal and external customers of the operations.
• Maintains and enhances professional skills and techniques through participation in educational workshops, classes, and trainings.
• Maintains confidential information.

• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of traditional form of government, customs, and traditions.
• Knowledge of applicable federal, state, county and local laws, regulations, and requirements including the Gaming Compact.
• Knowledge of specialized licensing procedures for gaming licensees and applicants.
• Knowledge of modern office practices, procedures, and equipment.
• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Knowledge of customer service practices and techniques.
• Knowledge of records management, filing systems, and basic accounting procedures.
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Ability to apply sound judgment.
• Ability to learn and navigate complex databases
• Ability to operate various word-processing, spreadsheets, and database software programs in a Windows environment.
• Ability to maintain confidentiality.
• Ability to gather data, compile information, and prepare reports.
• Ability to maintain calendars and schedule appointments.
• Ability to represent the organization in a professional manner, building respect and confidence.
• Ability to handle multiple tasks and meet deadlines.
• Ability to work independently with minimal supervision.

• Ability to communicate effectively, both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.

Minimum Qualifications:

• High School Diploma/GED.
• Two years licensing, background, or administrative experience.
• Must have or be able to obtain a CTGC Gaming License as a condition of job offer
• Must have or be able to obtain a Notary license within three months of hire
• Valid driver’s license required.
• Fluency in the Cowlitz language preferred.
• Must be able to successfully pass a background screening / investigation according to the established requirements below.

Tribal preference in accordance with Cowlitz Indian Tribe Code and CIT Employee Policies and Procedures Handbook shall apply to all positions.

Background Investigation Requirements:

• Pre-employment drug screen.
• Personal reference check and employment verification.
• Federal, state, and/or tribal criminal history and sanction checks including fingerprint verification.

Physical Demands:

While performing the duties of this job, the employee regularly is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear. The employee occasionally is required to climb or balance; stoop, kneel, or crouch. The employee is occasionally required to lift up to 20lbs. Specific vision abilities required by this job include close vision and clarity of vision at long distance.

Work Environment:

Work is generally performed in an office setting with a moderate noise level. Evening and/or weekend work may be required. Tight time constraints and multiple demands are common. Travel may be required for training, meetings, conferences, presentations, and other events.