What are the responsibilities and job description for the Afternoon/Weekend Concierge position at Covington Senior Living - Lehi?
We are looking for a positive people person to join our front desk team for PM's and weekends.
Position Summary
The Receptionist serves as the first point of contact for families, visitors, vendors, and staff, representing Covington Senior Living with professionalism and warmth. This role provides administrative support to all departments and residents while ensuring compliance with company policies and regulatory standards. A successful Receptionist is organized, personable, and committed to creating a welcoming environment for residents and guests.
Key Responsibilities
- Greet visitors and answer phones in a timely, friendly manner.
- Build positive relationships with residents, helping them feel safe and supported.
- Maintain professionalism and confidentiality in all interactions.
- Support quality improvement efforts in resident satisfaction, staff experience, systems, and cost-efficiency.
- Demonstrate and promote community values: compassion, respect, teamwork, service, and integrity.
- Communicate clearly and effectively to support resident care and operations.
- Apply problem-solving and conflict resolution as needed.
- Stay informed on relevant legal, regulatory, and industry factors.
- Contribute to a collaborative, team-oriented culture.
- Provide administrative support: copy documents, draft emails, and assist with communication.
- Support the Activity Director with the monthly newsletter.
- Assist residents with transportation, sign-in/out, guest meals, stamps, and copies.
- Support marketing by preparing fliers and prospect communications.
- Report any staff or resident concerns to the Executive Director.
- Adhere to policies regarding safety, infection control, residents’ rights, and emergency preparedness.
Qualifications
- High school diploma or equivalent
- At least 18 years of age
- Proficient in Microsoft Office, Outlook, Excel, and Adobe
- Previous experience as a receptionist or administrative assistant (Preferred)
Job Environment
This position involves regular sitting, standing, bending, reaching, walking, and occasional lifting (up to 25 lbs). Must have manual dexterity, normal hearing, and corrected vision. May involve extended standing (2–4 hours/day) and occasional stress in a fast-paced environment.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 13 per week
Work Location: In person
Salary : $12 - $15