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Insurance - Personal Lines Customer Service Agent

Coverra Insurance Services Inc.
Sparta, WI Full Time
POSTED ON 9/29/2026
AVAILABLE BEFORE 1/26/2027

Insurance – Personal Lines – Customer Service Agent

Coverra Insurance Services, Inc.

Coverra Insurance Services is a growing company. Due to our growth, we are adding an additional position. The Coverra Insurance Services Team is looking for a Personal Lines Customer Service Agent to help grow and maintain relationships with our customers!

Job Type: Full-time, Monday-Friday

Salary: $22.00 - $30.00 per hour based on experience

Benefits:

· 401(k)

· Health insurance, dental, vision, long term disability, short term disability and group life insurance.

  • Paid time off plus paid holidays
  • Section 125 Flexible Spending Account
  • Paid licensing fees and continuing education

Personal Lines Customer Service Agent - Job Responsibilities:

  • Support and service a wide range of personal lines accounts
  • Respond to client calls about policy changes, updates, and coverage questions.
  • Quoting and rating of new clients, account renewals and cross sales opportunities.
  • No cold calling.
  • Exhibits polite and professional communication via phone, e-mail, and mail.

Education and Experience Requirements

  • Property and Casualty license required
  • 3 years of personal lines insurance experience with an independent insurance agency
  • Experience using Applied EPIC required
  • Knowledge of Microsoft Excel, Word and related software

Work setting:

· Office/Hybrid

Join us in delivering outstanding service that makes a difference!

Pay: $22.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Experience:

  • Independent Insurance: 3 years (Required)

Work Location: Hybrid remote in Sparta, WI 54656

Salary : $22 - $30

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