Warehouse Office Manager

The Office Manager manages the office administration staff performing all aspects of the administrative operation for the warehouse or distribution center sites including but not limited to paperwork processing, data entry, scheduling, reporting, metrics, and document control thus ensuring all administrative processing is in support of KPI’s for the operation which will allow the building to meet the operation and profitability goals.

Responsibilities

• Direct, Lead and supervise the office administration staff.
• Provide onsite support for operations administration, working closely with the onsite leadership
• Ensure compliance with system administration
• Ensure all data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations.
• Receiving of product-Landair WMS (Warehouse Management Systems) and SAP operating systems.
• Shipping of Product-Landair WMS and SAP operating systems.
• ⁠Scheduling (Updates in WA, Daily schedule, Excel Logs)
• Data Entry
• Serve as backup to inventory control tasks
• Serve as a line of communication between the customer and company when needed
• Assist with facility safety measures as needed and adhere to all safety policies and procedures at all times.
• Assist with labor request between operations, recruiting and staffing agencies
• Assist with the onboarding of new employees
• Assist Lead Associates as needed
• Monitor attendance and turnover for the facility
• Document and track metrics for the facility as needed
• Ensure all documents are filed accordingly
• Send applicable employee documents to HR for employee file documentation
• Maintain baseline productivity goals daily.
• Ensure work quality meets customer standards daily.
• Always maintain a clean work environment and housekeeping standards.
• Identify issues, errors, discrepancies, or other negatively impacting performance factors in a timely manner to allow for corrective action and resolution.
• Record, maintain, and keep detailed records of communications, emails, and metrics
• Perform routine audits as directed in a timely manner and provide accurate and consistent results.
• Train and guide Administrative Assistants when necessary

Knowledge, Skills, and Abilities

• Proficient in Microsoft 365 software (Excel, Word, PowerPoint Outlook)
• Excellent customer service skills
• Excellent verbal & written communication skills
• Ability to perform duties in loud environments and high traffic areas (including people and forklifts)
• Ability to work or perform activities in a color coded and organized environment
• Know or be able to learn SAP
• Ability to communicate with others in-person, over the phone, over two-way radio and on the computer in a clear and respectful manner
• Analytical and problem-solving skills
• Ability to maintain a high level of accuracy in preparing and entering information
• Ability to learn additional systems as needed
• Good leadership skills.
• General safety knowledge

Education/Experience

• Bachelor’s degree or equivalent experience required.
• Warehouse Management Systems (WMS) experience required.
• ⁠3 – 5 years of previous administrative management experience is required.
• 1-2 years of leadership experience is required.
• Experience in a warehouse setting is preferred.
• HighJump WMS experience, a plus
• SAP experience, a plus
• Prior RF Unit experience, a plus

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor