Executive and Administrative Assistant

Job Description: Executive & Team Support Assistant

Position Overview

Covenant Counseling and Consulting is seeking a highly adaptable, long-term Executive & Team Support Assistant. This position is based primarily at our Decatur office, but will provide support to both our Decatur and Madison locations. This is a unique, dynamic role designed for an all-around utility player who will split their time between directly supporting the Executive Director and working alongside our existing office team.

In this role, you will act as a collaborative partner to our office staff, providing helpful backup capacity during high-volume periods and stepping in to cover duties when team members are on vacation. We are a faith-based practice with a warm, supportive environment. Our culture deeply values teamwork, collaboration, loyalty, honesty, and a positive, drama-free workplace. If you thrive on variety, love helping others succeed, and want a stable, long-term professional home where you can be trusted implicitly with absolute confidentiality, we want you on our team.

Core Culture Fit & Vital Attributes

• Collaborative Team Player: Maintaining a positive, cooperative, and professional presence alongside fellow administrative coordinators.
• Absolute Trust & Confidentiality: Handling sensitive practice data and executive tasks with complete discretion.
• Versatile Mindset: Possessing the flexibility to pivot from executive tasks to front-of-house support seamlessly to help the team.
• Long-Term Dedication: Seeking a permanent, stable position where you can grow roots and support our long-term mission.

Key Responsibilities

Executive Support & Culture Planning

• Executive Care: Manage the Executive Director’s calendar, prioritize scheduling requests, and handle special administrative projects.
• Culture Coordination: Plan and execute internal staff days, team lunches, holiday events, and the annual Christmas party.
• Supply Management: Oversee the ordering of general office supplies and related materials to ensure smooth daily operations.

Multi-Role Office Support & Vacation Coverage

• High-Volume Phone Support: Actively jump in alongside fellow admin staff to help answer and route a large volume of daily incoming calls.
• Cross-Trained Coverage: Step in as a reliable backup helper for other coordinator roles (Client Coordinator, Intake Coordinator, etc.) during high volume times & when team members are out of the office or on vacation.
• Specialized Operations: Assist with medical records processing, and cross-train to support basic billing or insurance verification tasks during busy periods.

Qualifications & Skills

Required

• Resourceful Problem-Solving: A true "figure-it-out" mindset with the ability to troubleshoot diverse challenges independently—whether that means finding the best workflow solution or putting together a new piece of office furniture.
• Tech-Savvy & Adaptable: Strong technical proficiency with the ability to comfortably operate various software platforms, learn new programs quickly, and independently navigate unfamiliar technology.
• Rapid Adaptability: Exceptional ability to learn new office routines quickly and pick up almost any task smoothly.
• High Conscientiousness: Ultra-organized with an obsessive attention to detail; nothing slips through the cracks.
• Interpersonal Excellence: A warm, collaborative spirit built on honesty, integrity, and a desire to support your peers.
• Discretion: A proven history of maintaining strict confidentiality in professional environments.

Preferred (But Not Required)

• Diverse Office Experience: Prior experience balancing administrative duties alongside executive assistant tasks or successfully managing a variety of administrative tasks requiring prioritization and multi-tasking.
• Medical/Mental Health Settings: Exposure to HIPAA guidelines, medical records management, and/or health insurance processes such as insurance verification is highly beneficial.

Position Details

• Job Type: Full-time
• Salary: Dependent on Experience
• Location: Primarily Decatur, AL with support/occasional infrequent travel to Madison, AL (In-person)

Pay: $16.00 - $21.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Paid time off

Application Question(s):

• This position is a permanent, long-term role. Are you looking for a stable career home where you can grow roots for the next several years?
• This position is a true "utility player" role. One day you might be helping with executive calendars and event planning, and the next day you might be answering a high volume of phone calls or filling in at the front desk. How do you feel about shifting tasks frequently throughout the day?
• Do you have any previous experience with medical/mental health records, or a basic understanding of health insurance verification? (If not, please state your willingness to learn).
• Covenant Counseling is a faith-based practice with a warm, supportive environment built on teamwork, loyalty, and a positive, drama-free culture. Why does this specific type of workplace culture appeal to you?

Experience:

• Administrative Support: 1 year (Required)

Work Location: In person

Salary : $16 - $21